
Customer Service Executive
5 days ago
Answers incoming customer calls regarding billing issues, product problems, service questions and general client concerns - Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller - Update customer information in the customer service database during and after each call - Work with the management team to stay updated on product knowledge and be informed of any changes in company policies - Impact the company’s bottom line by problem solving and turning frustrated clients into repeat customers
**Salary**: Up to ₹20,000.00 per month
Schedule:
- Morning shift
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- Ranjit Avenue, Amritsar, Punjab: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 2 years (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)
- Hindi (preferred)
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