Front Desk Receptionist

5 days ago

Bengaluru Karnataka, India VVD LABS Full time

Vetlesions is a leading veterinary diagnostic laboratory dedicated to providing high-quality diagnostic services and compassionate care. We are looking for an enthusiastic and organized Front Office Receptionist to be the face of our team and ensure smooth front-desk operations.

**Key Responsibilities**:
Greet clients and visitors with a positive, helpful attitude

Answer, screen, and forward incoming calls

Schedule appointments and manage the appointment calendar

Handle client inquiries and provide information about services

Maintain the front desk and lobby area in a neat and organized manner

Assist clients with billing and payment processing

Coordinate with the lab and veterinary teams for smooth operations

Maintain client records and ensure data entry accuracy

**Requirements**:
Proven experience as a receptionist, front desk representative, or similar role

Professional attitude and appearance

Strong verbal and written communication skills

Excellent organizational and multitasking abilities

Proficient in MS Office (Word, Excel) and comfortable learning new software

Customer service attitude

Ability to handle stressful situations calmly and effectively

Minimum qualification: [e.g., Bachelor's degree preferred or PUC/12th pass with good communication skills]

**Preferred**:
Experience working in a medical, veterinary, or laboratory environment

Knowledge of basic billing procedures and appointment scheduling software

**Job Types**: Full-time, Permanent

Pay: ₹18,000.00 - ₹25,000.00 per month

Schedule:

- Day shift
- Rotational shift

Supplemental Pay:

- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- front office: 5 years (required)

**Location**:

- Bengaluru, Karnataka (required)

Shift availability:

- Night Shift (required)
- Day Shift (required)

Work Location: In person

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