Hospital Front Office Exe.

3 days ago

Rajouri Garden Delhi Delhi, India KUKREJA HOSPITAL & HEART CENTRE Full time

**Key Responsibilities**:

- **Front Desk Management**: Handle patient inquiries, appointments, and registrations efficiently.
- **Billing & Payments**: Generate invoices, process payments, and ensure accurate billing.
- **Patient Coordination**: Guide patients regarding hospital procedures, doctor consultations, and diagnostic tests.
- **Counseling & Assistance**: Provide basic counseling to patients regarding treatment procedures, hospital facilities, and financial estimates.
- **Records & Documentation**: Maintain patient records, discharge summaries, and admission details accurately.
- **Communication**: Coordinate between patients, doctors and hospital departments for smooth workflow.
- **Complaint Handling**: Address and resolve patient concerns professionally.

**Requirements**:

- **Experience**: Minimum 2+ years in front office, billing, and patient handling in a hospital or healthcare setup.
- **Education**: Graduate (Any stream) / Diploma in Hospital Management is a plus.
- **Skills**:

- Excellent communication and interpersonal skills.
- Proficiency in **hospital billing software** and **MS Office (Excel & Word).**:

- Ability to handle multiple tasks and remain calm under pressure.
- Good problem-solving and counseling skills.

**Salary & Benefits**:

- Competitive salary based on experience.
- Health benefits as per hospital policy.
- Opportunity for career growth in healthcare administration.

**Job Types**: Full-time, Permanent

Pay: ₹18,000.00 - ₹22,000.00 per month

Schedule:

- Day shift
- Rotational shift

Work Location: In person

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