
Ms CRM
4 days ago
**Position Overview**:
**Key Responsibilities**:
- Collaborate with stakeholders to gather and document business requirements (FSD, BRD etc).
- Analyze and map current processes; design optimized solutions using MS Dynamics CRM and Power Platform.
- Develop and execute test plans; collaborate with dev to resolve defects and issues.
- Create user documentation and provide training and support.
- Manage project timelines and communications; ensure timely and within-scope delivery.
- Create proposals and deliver presentations to clients.
- Articulate solutions and benefits to stakeholders effectively.
- Create proposals and deliver presentations to clients.
- Articulate solutions and benefits to stakeholders effectively.
**Qualifications**:
- Bachelor’s degree in IT, or related field.
- MBA degree is a plus
- 3+ years as a Business Analyst, with experience in Microsoft Dynamics CRM and Power Platform.
- Proficiency in CRM, PowerApps, Power Automate.
- Strong analytical and communication skills.
**Desired Skills**:
- Experience with Agile/Scrum.
- Familiarity with Azure, SharePoint, Azure Devopsand Office 365.
**Yrs of experience: 2-3 relevant experience**
**Job Types**: Full-time, Permanent
Pay: ₹1,274,310.23 - ₹2,000,000.22 per year
Schedule:
- Fixed shift
**Experience**:
- total work: 2 years (preferred)
Work Location: In person
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