
Sales Coordinator
2 weeks ago
**Key Responsibilities**:
**1. Sales Support and Coordination**
- Provide comprehensive administrative support to the sales team, including
scheduling meetings, preparing sales materials, and managing communications.
- Assist in the preparation of sales proposals, contracts, and presentations for
prospective clients.
- Coordinate the sales team’s calendar and follow up on client meetings, ensuring
timely communication and actions.
- Maintain and update the customer database (CRM) with accurate and current
information.
**2. Inside Sales Activities**
- Conduct outbound sales calls to potential and existing clients to promote products
and services.
- Qualify leads generated through google and convert them into sales opportunities.
about products, pricing, and availability.
- Prepare and send quotations, follow up on proposals, and close sales deals.
- Upsell and cross-sell products to existing customers by identifying their needs and
suggesting relevant solutions.
**3. Order Processing and Management**
- Process and manage sales orders, ensuring that they are entered accurately into the
system and fulfilled on time.
- Coordinate with the logistics and operations teams to track orders and ensure timely
delivery to customers.
- Address any issues related to order fulfilment, such as product availability or
shipping delays, and communicate with customers accordingly.
- Ensure that all documentation related to sales orders, invoices, and delivery notes is
properly maintained.
**4. Customer Relationship Management**
- Build and maintain strong relationships with customers, acting as their main point of
contact for all sales-related inquiries.
- Handle customer complaints or concerns with professionalism, ensuring prompt
resolution and customer satisfaction.
- Follow up with customers post-sale to ensure satisfaction and encourage repeat
business.
- Conduct regular check-ins with existing customers to understand their ongoing
needs and identify opportunities for additional sales.
**5. Sales Reporting and Analysis**
- Prepare and distribute regular sales reports to the sales team and management,
highlighting key metrics such as sales performance, order status, and lead conversion
rates.
- Analyse sales data to identify trends, opportunities, and areas for improvement in
sales strategies.
- Maintain accurate records of all sales activities, including calls made, leads
generated, and deals closed.
- Assist the sales manager in forecasting sales targets and planning sales activities.
**6. Team Collaboration and Communication**
- Work closely with other departments, such as marketing, finance, and operations, to
ensure alignment on sales initiatives and customer requirements.
- Participate in sales meetings, providing updates on inside sales activities and
customer feedback.
- Collaborate with the marketing team to support promotional campaigns and events
aimed at generating new leads.
- Assist in training and mentoring new sales team members as required.
**7. Compliance and Best Practices**
- Ensure that all sales activities comply with company policies, industry regulations,
and ethical standards.
- Continuously update knowledge of the company’s products and services, as well as
industry trends and market conditions.
- Implement best practices in sales processes to improve efficiency and effectiveness.
- Maintain confidentiality of customer information and adhere to data protection
regulations.
**Qualifications**:
Education: Bachelor’s degree in Business Administration, Marketing, Sales, or a related field.
**Experience**:
- 3-5 years of experience in sales coordination and inside sales roles.
- Proven track record in achieving sales targets and providing excellent customer
service.
**Skills**:
- Strong communication and interpersonal skills, with the ability to build relationships
with customers and team members.
- Proficiency in CRM software, Microsoft Office Suite, and sales reporting tools.
- Ability to multitask and manage time effectively in a fast-paced environment.
- Strong problem-solving skills and attention to detail.
- Ability to work independently and collaboratively within a team.
**Regard**
**Seema**
**9044754862**
**Job Types**: Full-time, Permanent
Pay: ₹20,000.00 - ₹30,000.00 per month
**Benefits**:
- Provident Fund
Compensation Package:
- Performance bonus
Schedule:
- Day shift
Application Question(s):
- What is your current in-hand salary?
- What is your current location?
- What is your Age?
**Experience**:
- Sales Coordinator: 3 years (required)
Work Location: In person
**Speak with the employer**
+91 9044754862
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