Marketing & PR Coordinator

4 days ago

Thane, India Tieten Medicity Hospital Full time

**Key Responsibilities**

**Public Relations (Internal & External)**
- Welcome and assist walk-in visitors, patients, and attendants in a courteous and professional manner.
- Provide information about hospital services, facilities, health packages, and ongoing programs.
- Coordinate with internal departments to resolve patient/visitor queries related to marketing initiatives or promotions.
- Maintain a professional image of the hospital through effective communication and service.

**Telecalling (Inbound & Outbound)**
- Handle inbound calls regarding hospital services, health check-ups, and promotional offers.
- Make outbound calls for:

- Appointment reminders
- Post-visit follow-up calls
- Informing patients about new packages, health camps, and hospital initiatives
- Maintain proper records of calls and submit reports to the Marketing Manager.
- Ensure high-quality, polite, and empathetic telecommunication.

**Marketing Support**
- Assist the marketing team in organizing in-house events, awareness programs, and promotional activities.
- Support preparation and distribution of brochures, leaflets, and other marketing material.
- Coordinate logistics for marketing campaigns within the hospital.
- Provide feedback and suggestions to enhance patient engagement and brand visibility.

**Qualifications & Skills**
- **Any Graduate** (Postgraduate in Public Relations, Marketing, or Hospital Administration preferred).
- 1-3 years of experience in PR / Telecalling / Marketing (healthcare experience preferred).
- Excellent verbal communication in **English, Hindi & Marathi**.
- Pleasant personality, good interpersonal skills, and service orientation.
- Ability to handle queries and resolve them professionally.
- Basic knowledge of MS Office and call reporting.

**Key Competencies**
- Public Relations & Patient Communication
- Inbound & Outbound Telecalling
- Hospital Event & Promotion Support
- Strong Communication & Presentation Skills
- Professional Grooming & Etiquette
- Teamwork & Coordination

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹25,000.00 per month

**Language**:

- English (required)

**Location**:

- Thane, Maharashtra (required)

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