
Front Desk Receptionist
1 week ago
Job Title: Front Desk Executive
Reporting To: CFO
Location: SBR Bodakdev
Work Hours: 9:00 am to 7:00 pm
Holidays: Monday
Role Definition:
The Front Desk Executive is responsible for managing the reception
area, ensuring a welcoming and efficient experience for all clients. This
role includes answering inquiries, managing appointments, maintaining
documentation, and handling basic administrative tasks. The ideal
convincing skills with fluency in English, Hindi, and Gujarati.
Roles and Responsibilities:
1.
Client Interaction & Communication:
Answering all inquiries in a professional and courteous
manner.
Handling and resolving client queries efficiently.
Generating, scheduling, and rescheduling appointments.
inquiries.
2.
Appointment Management:
Preparing reports on appointments and following up
Managing the appointment book and ensuring efficient
scheduling.
3.
Documentation & Reporting:
Preparing and maintaining patient general information
forms, consent forms, and other necessary documentation.
Preparing reports for leads and inquiries received from the
marketing team
4.
Financial Responsibilities:
Preparing bills and invoices for services rendered.
Managing daily cash handling, including income and
expenses.
5.
Centre Management:
Keeping records of employee leaves, attendance, and timings
of entry/exit.
Managing the day-to-day tasks of the center, such as
arranging repairs or minor tasks.
Ensuring the cleanliness and arrangement of the center by
coordinating with housekeeping or therapists.
Skills Required:
1.
Communication Skills:
Fluent in English, Hindi, and Gujarati (both verbal and
written).
Strong interpersonal skills to effectively interact with clients
and staff.
Ability to convey information clearly and persuasively.
2.
Organizational Skills:
Strong ability to multitask and manage time efficiently.
Attention to detail in maintaining records, schedules, and
documentation.
Ability to prioritize tasks effectively.
3.
Technical Skills:
Proficient in using MS Office (Word, Excel, Outlook) and
CRM software.
Familiarity with appointment scheduling software.
Basic knowledge of billing and invoicing procedures.
4.
Problem-Solving Skills:
Ability to handle client complaints and resolve issues
promptly.
Proactive in identifying operational issues and coordinating
with relevant personnel.
Capable of making quick decisions in the absence of the
manager
**Job Types**: Full-time, Permanent
Pay: ₹20,000.00 - ₹25,000.00 per month
Schedule:
- Day shift
- Morning shift
Application Question(s):
- Are you comfortable with SBR Bodakdev Location?
Work Location: In person
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