HRss Associate

**About us**

IHG is one of the world’s leading hotel companies, promising to provide True Hospitality for everyone; making you feel welcome and cared for, recognized and respected, wherever you are in the world. Strong future plans and recent successes, especially across the luxury space is what has made us stand out from the crowd.

Join us and not only can you benefit from the world of variety and opportunity, you can also look forward to being part of a company that will appreciate you for simply being you. At IHG we celebrate our differences, and we believe everyone has something unique to bring to each team.

IHG is an equal opportunity employer, employing people based solely on their skills and qualifications. Discrimination based on race, colour, ethnic or national origin, gender, age, religion, sexual orientation, marital status, disability or any protected category is banned in our policies.

At IHG, we understand the importance of operating responsibly and sustainably - it is absolutely core to our business and culture. In recent years, we have made important progress in targeting operational, people-led and environmental issues most material to us and our stakeholders, broadening our focus and our impact as part of our promise to provide True Hospitality for Good. We are proud of our progress on what is a journey towards making an increasingly positive difference to our people, communities and the world around us.

**Your day to day** KEY RESPONSIBILITIES**

**Job Summary - (Role Summary)**

Process HR Shared Service (HRSS) transactions in accordance with defined Service Level Agreements guided by appropriate financial & human resources policies and procedures for assigned area. Provide client support on HRSS transactions within the HR systems, payroll, taxation or functional area designated. Ensure that all data entered and maintained in HR, payroll or benefits systems is to the highest integrity
through regular audit and feedback coaching to end-users. Contribute to the continuous improvement of processes to maximize efficiencies and eliminate redundancies. Track and report defined Service Level Agreement requirements and metrics.

**Essential Duties and Responsibilities - (Key Activities)**

**Human Resources**
- To receive all paper work from HR Business Partners, check for accuracy and completeness, and input to

HR and payroll systems accurately. Transactions include new hires, rehires, promotions, transfers, salary

changes and terminations etc.
- To complete offer letters, contracts of employment or other documentation to agreed templates as a service

to local and other regional HR Business Partners and recruiters as required.
- Facilitate data input, maintenance, correction and audit processing to ensure data integrity within the system

and process methodology.
- Update HR & payroll records for International Employees, Corporate employee, General Managers and all

other personnel as covered by respective regional scope of services.
- Processes requests for historical data as required.
- Provides advanced knowledge of policy, business processes, HR guidelines, benefit plans, payroll rules

information to HR staff & employees

**Payroll**
- Oversee the delivery of payroll services to all corporate, reservations and hotels employees through outsourced vendors, covered within the regional scope of services.
- Support the provision of payroll services through the processing of time and attendance data to the outsource vendor.
- Administer the processing of variable components of pay i.e. paid time off, bonuses, deductions etc. through a defined process agreed with outsource vendor.
- Ensure that all changes to employee records with direct impact on payroll, general ledger are completed, updated in systems and communicated to respective outsource vendor timely. For example, cost center changes, pay rate changes etc.
- Oversee the payment of all payroll taxes to be timely and accurate for each of the countries supported by the payroll service.
- Complete the forecasting and transfer of funds to the payroll vendor or banks for each payrolls supported as per the agree payroll calendar
- To deal with any payroll queries from employees, managers or escalated by the outsource vendor.
- To ensure that new employee payroll and banking details are collected accurately and entered in the appropriate system and those new employees are informed about their payroll and payment processes.
- Oversee local tax filing, statistics, labor reporting and/or payments as per government compliance in the respective country covered in the regional scope of services.
- To work with PWC on taxes for expatriates ensuring that they are accurate at the end of an assignment and that the tax affairs are settled with the Host Country’s tax authority Benefits

**What we need from you** REQUIRED QUALIFICATIONS**

**Required Skills -**
- Knowledge of HR systems would be an advantage
- Payroll systems and processes
- Accur