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International Bpo Execuitve

2 weeks ago

Mansarovar Jaipur Rajasthan, India Shreemaan Full time

**Job Title**: International BPO Associate
**Location**: Jaipur, Rajasthan

**Job Type**: Full-time, on-site
**Shifts**: Rotational Shifts
**Experience**: 1-3 years
**Process**:

- Voice

**Job Summary**:
We are seeking enthusiastic and customer-focused individuals to join our international BPO team. As an International BPO Associate, you will be responsible for handling voice/non-voice customer support or sales-related queries from clients across the globe, primarily in the US, UK, or Australia.

**Key Responsibilities**:

- Handle inbound/outbound calls, from international customers.
- Provide accurate information, resolve issues, and ensure customer satisfaction.
- Follow communication procedures, guidelines, and policies.
- Upsell products or services where applicable (for sales-based processes).
- Maintain records of customer interactions and transactions.
- Meet performance benchmarks including quality, efficiency, and productivity.

**Key Requirements**:

- Excellent verbal and written communication skills in English.
- Strong interpersonal skills and customer service orientation.
- Ability to work in rotational shifts including night shifts.
- Basic computer knowledge and typing speed.
- Prior BPO experience is a plus but not mandatory.

**Benefits**:

- Competitive salary with performance incentives.
- Transport facility (as per shift requirements).
- Medical insurance and other benefits.
- Growth opportunities within the organization.

Pay: ₹30,000.00 - ₹35,000.00 per month

**Benefits**:

- Health insurance
- Internet reimbursement
- Provident Fund

Schedule:

- Day shift
- Night shift
- Rotational shift

**Language**:

- English (required)

Work Location: In person

**Speak with the employer**
+91 7410834334