Tele Caller Executive Admission Councellor

10 hours ago

Gurgaon South City II Gurugram Haryana, India Swar Kala Sangam Full time

**Job Title**: Telecaller Cum Admission Councellor (Female)

**Location**: Gurgaon

**Reporting To**: Academy Director

**Role Overview**:
**Key Responsibilities:Admissions & Student Onboarding**
- Calling parents and Students for Admissions
- Manage the complete student admission process, from enquiry handling to enrollment.
- Conduct counseling sessions for prospective students and parents.
- Provide accurate course/program information and guide them in selecting suitable classes.
- Maintain admission records, student data, and fee collection updates.
- Coordinate with academic counselors/teachers to schedule demo classes and assessments.

**Branch Operations Management**
- Oversee day-to-day functioning of the branch, including scheduling and resource allocation.
- Ensure classrooms, musical instruments, and other facilities are well-maintained and ready for use.
- Manage staff and faculty attendance records.
- Handle administrative tasks like documentation, reports, and communication with head office.
- Implement standard operating procedures (SOPs) for efficient functioning of the branch.

**Student & Parent Relationship Management**
- Act as the first point of contact for students and parents regarding queries, issues, and feedback.
- Ensure a positive experience for students by maintaining a supportive and disciplined environment.
- Conduct regular follow-ups with parents on student progress and engagement.

**Finance & Compliance**
- Manage fee collection, receipts, and timely deposits.
- Maintain accurate financial records in coordination with the accounts department.
- Ensure compliance with institutional policies, safety standards, and local regulations.

**Job Types**: Full-time, Part-time

Pay: ₹8,655.30 - ₹23,263.21 per month

Expected hours: 56 per week

Ability to commute/relocate:

- Gurgaon South City II, Gurugram, Haryana: Reliably commute or planning to relocate before starting work (preferred)

Application Question(s):

- Work Timings - 11 AM to 8 PM (Tuesday to Friday) and 10 AM to 7 PM (Saturdays and Sundays) - Monday OFF - Hope you are Ready for the same.
- What is Your Salary/Stipend Expectation

**Education**:

- Bachelor's (preferred)

Work Location: In person

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