Murex L2 Support

2 weeks ago

Hyderabad, India Luxoft Full time

**Project** Description**:
The role is for Murex technical support responsible to provide BAU support work across multiple projects with a Leading Asia Pacific Bank.
Work as part of the development team with the Bank's Treasury and Markets IT team. Work on Multiple projects related to automation and digitization of Banks processes and systems which are integrated with Murex system.

**Responsibilities**:

- To track and be responsible for providing optimum service levels for day-to-day production support for the Murex/MLC/Risk users (Front office, Back-office, Finance etc).
- To collaborate with third party vendor/other support teams to provide a seamless support model for the business.
- Able to take ownership of high severity issues and follow through to closure.
- Answerable to business users and provide strategic long term solutions and participate in RCA and provide pre-emptive solutions for production stability.
- To be able to drive himself/herself to learn new things while dealing with daily production support
- To communicate effectively and work efficiently across different Business and support units

**Skills**:
Must have
- Technical Experience:
- IT Support experience with a minimum of 4-7 years murex would be desirable.
- Prior Development experience in any Murex module is a plus.
- Experience in Cloud architecture such as AWS is a plus.
- Technical skills in Sybase/Oracle SQL, and Unix Shell scripting is highly desirable.
- Working experience in a Unix/Linux platform is a must. Skills in Windows environments are a plus.
- Experience with Symphony (Grid Computing) would be a plus.
- Development skills (Java, PHP, Perl, Python, C++) and experience with technologies such as (HTML, Javascript, XML, XSL, JSON, and J2EE) are a plus.

Non-technical Experience:
- Experience in supporting Murex Front to Back Office Modules such as Simulation, MSL, P&L recon Processing Templates, Collateral, Accounting, and/or Exchange interface preferred.
- Experience with CMMI processes and documentation is preferred.
- Experience in supporting Treasury & Markets Applications is a plus.
- Possesses CFA level 1 and above is a plus.
- Working in a very collaborative and agile team, you are expected to work interdependently - collaborate, negotiate, make trade-offs, and handle conflicts. Strong capability to solve problems, and be an out-of-box thinker who frequently comes up with new ideas.
- Good communication skills and ability to articulate to internal users with clear and precise answers.

Nice to have

Excellent communication skills

**Languages**:
English: C2 Proficient

**Seniority**:
Regular

**Relocation package**:
If needed, we can help you with relocation process.

Vacancy Specialization

Murex

Ref Number

VR-92969

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