Quality & Operation Executive

**Job Title**:Quality & Operation Executive - Bakery (3P Manufacturing).

**Department**: Operations / Quality

**Location**: Mirza / Guwahati, Assam

**Experience required**: 3-5 years

**Qualification**: Bachelor or Master in Food Science & Technology or equivalen**t**

**Industry**: Bakery / Food Processing / FMCG

**Roles and Responsibilities**:
**1. Quality Assurance & Product Integrity**
- Ensure all 3P bakery products (slice cakes, muffins, cookies, etc.) conform to the company’s quality standards, specifications, and sensory profiles.
- Conduct daily line audits at 3P units, including checks on hygiene, GMP compliance, and process adherence.
- Implement and monitor Quality Control measures across all stages of production — raw material, in-process, and finished goods.
- Supervise and approve sampling and testing protocols (microbiological, organoleptic, and physicochemical).

**2. Third-Party (3P) Manufacturing Operations**
- Coordinate day-to-day production activities at assigned 3P units, ensuring adherence to production planning, quality, and delivery timelines.
- Act as the single point of contact between company operations and the 3P manufacturing partner for technical, quality, and process-related matters.
- Monitor and support the implementation of SOPs, SSOPs, and batch manufacturing records (BMRs) at the 3P site.
- Validate process parameters and operating conditions for each product as per approved Product Master Sheets.

**3. Regulatory Compliance & Food Safety**
- Ensure 3P partners maintain compliance with applicable regulatory standards (FSSAI, BIS, Legal Metrology) and company-defined protocols.
- Support internal audits, third-party certifications (e.g., ISO 22000, FSSC 22000), and regulatory inspections.
- Train 3P unit staff in Food Safety, HACCP, GMP, and GHP practices.
- Ensure compliance to labelling requirements, shelf-life validations, and legal declarations on finished goods.

**4. Vendor & Material Management Support**
- Coordinate with internal procurement and supplier quality teams to validate new ingredients, packaging, or vendor changes at the 3P level.
- Monitor inventory levels for critical raw materials and packaging at 3P sites to prevent stock outs or overstock.
- Verify the traceability and documentation of all raw materials used in production.

**5. Documentation, Reporting & MIS**
- Maintain all necessary records, including:

- Batch manufacturing and packing records (BMR/BPR)
- Quality inspection records
- Audit reports and CAPA logs
- Deviation logs and incident reports
- Generate and share regular reports:

- Daily production reports
- Monthly quality metrics and dashboards
- Audit summaries and compliance trackers

**6. NPD Trials & Commercialization Support**
- Collaborate with the R&D and Innovation teams for New Product Development (NPD) and process validation at 3P sites.
- Conduct and document commercial-scale trials, line validations, and provide feedback for product and process improvement.
- Ensure first-time-right (FTR) for new launches by coordinating with packaging, procurement, and quality teams.

**7. Process Improvement & Cost Optimization**
- Identify opportunities for yield improvement, waste reduction, and cost-saving initiatives without compromising quality.
- Drive improvements in OEE (Overall Equipment Effectiveness) and process efficiency KPIs.

**8. Cross-functional Collaboration**

Work closely with:

- R&D for formulation and process validation
- SCM for demand planning and dispatch coordination
- Marketing & QA for packaging approval and complaint resolution
- Legal/Regulatory for label and product compliance

**Requirements**:

- 3-5 years of relevant experience in bakery production or quality (preferably with slice cakes, muffins, cookies).
- Bachelor's or Master’s degree in Food Technology, Food Science, or related disciplines.
- Good knowledge of bakery equipment, raw materials, and process controls.
- Strong understanding of food safety management systems and statutory regulations (FSSAI, ISO, HACCP).
- Experience in handling third-party or contract manufacturing units is highly desirable.
- Proficiency in MS Office and basic ERP systems.
- Excellent communication, coordination, and problem-solving skills.

Pay: ₹25,000.00 - ₹30,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Work Location: In person