Client Service Representative

2 days ago


Chennai Tamil Nadu, India SPS Ventures Full time

**Designation: Senior Client service representative**

Role: Patient Scheduling Representative

Shift: Night Shift (US Shift) (05:30 pm IST to 2:30 am IST)

Working Days: Monday to Friday (Saturday & Sunday fixed off)

Experience Required: 1 to 4 Years in BPO international voice process or any customer-facing role

Communication Skills: Excellent verbal and written English required

Salary : Chennai: max upto 5 Lpa

Mumbai: max upto 5.5 LPA

No. of Positions: 10

Notice Period: Immediate joiners preferred

**Key Responsibilities**:
Handling inbound/outbound calls from patients and clients for appointment scheduling

Providing excellent customer service and resolving patient queries

Ensuring patient privacy and maintaining confidentiality

Flexibility to adapt to business requirements and night shift operations

**Interview Levels**:
Level 1 (L1): Voice & Accent Screening

Level 2 (L2): Operations Manager Round

Pay: ₹300,000.00 - ₹500,000.00 per year

**Benefits**:

- Health insurance
- Provident Fund

**Experience**:

- BPO: 1 year (required)

**Language**:

- English (required)

Work Location: In person



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