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After Sales Service Technician

3 weeks ago

Bengaluru, India williams refrigerations Full time

HVAC/Refrigeration (Diploma Electrical or Electrician) technician / AMC

Service technician will coordinate the field activities of the service division. This would include answering the telephone, speaking with the customer to determine whether the call requires immediate attention. Schedule all field personnel for seasonal preventive maintenance contracts, service repairs & replacements.

**Job Duties**:

- Schedule & create work orders for preventative maintenance.
- Schedule & create work orders for service repairs & replacements.
- Need to attend emergency service calls.
- Procure parts for scheduled repairs.
- Track down parts for emergency repairs.
- Provide estimated costs for repairs when requested by the customer.
- Review field generated paperwork and prepare for invoicing by the administrator.
- Works well with a team

**Skills**:

- Must have excellent communication skills.
- Must have excellent organizational skills with an attention to detail.
- Must have experience specific to the Commercial or Industrial HVAC industry.
- Comfortable discussing equipment with the customer.
- Understand the basic functions of the following:

- Boilers
- Chillers
- Air Handlers
- Split System A/C heat pumps and Packaged Terminal Air Conditioners
- VAV Systems
- Fans
- Variable Frequency Drives
- Freezers/ Refrigerators/ Ice Machines
- Water Pumps
- Water heaters

**Job Types**: Full-time, Permanent

**Salary**: ₹25,000.00 - ₹35,000.00 per month

**Benefits**:

- Food provided
- Health insurance
- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Yearly bonus

Ability to commute/relocate:

- Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- AC / Refrigeration: 3 years (required)
- After-sales service: 3 years (required)

**Language**:

- Kannada, Hindi, English, Tamil, Telugu (preferred)