International Customer Service Advisor

2 weeks ago

Gurugram Haryana, India Eserv Consulting Full time

Job Title: International Customer Service Representative

Nature of Role: Voice - International

**Requirements**:
Excellent English voice communication skills are a must.

Graduates required.

6 months to 3 years of experience preferred, but freshers can also apply.

Language Proficiency: Excellent spoken English communication skills.

Age limit criteria (18-32) Only apply.

**Key Responsibilities**:
Provide customer support to clients through both voice and non-voice channels.

Follow up with customers and ensure their needs are met.

Achieve assigned targets within agreed timelines while adhering to quality guidelines.

Acquire in-depth knowledge of the client's products/services.

Accurately log all interactions using established business processes and tools.

Provide prompt, reliable, and accurate information to customers.

Demonstrate the ability to identify solutions based on established processes and procedures.

**HR-9355510911**

Pay: ₹21,000.00 - ₹35,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift
- Rotational shift

Supplemental Pay:

- Performance bonus

**Education**:

- Bachelor's (required)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)

**Location**:

- Gurgaon, Haryana (required)

Work Location: In person

**Speak with the employer**
+91 9355510911

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