Mis Executive

3 days ago

Karol Bagh Delhi Delhi, India Unayur Marketing Pvt Ltd Full time

**Job Title: MIS Executive**

We are a high-volume BPO with deep focus on performance, efficiency, and conversion. Our data operations are the backbone of decision-making. We’re looking for a **hands-on MIS Executive** who thrives on Excel,

**Key Responsibilities**:

- Prepare and maintain **daily, weekly, and monthly reports** for Sales, QA, and Call Operations teams using Excel.
- Download, clean, and process large volumes of raw data
- Track and publish **real-time dashboards** for team performance, agent-wise calling efficiency, login hours, connect %, AHT, lead conversion, etc.
- Coordinate with Ops/Tech team to understand new reporting needs or changes in campaign structures.
- Maintain **accurate MIS logs** with historical trend tracking for business analysis and improvement.
- Ensure accuracy of lead, call disposition, and sales closure reports from CRM.

**Must-Have Skills**:

- Expert in **Advanced Excel**: Pivot Tables, VLOOKUP/XLOOKUP, Power Query, IF formulas, conditional formatting, and data validation.
- Prepare and maintain MIS reports related to warehouse billing, dispatches, GRNs, stock, and invoicing.
- Reconcile and verify warehouse bills with inward/outward movement and transport documentation.
- Coordinate with warehouse and logistics teams to ensure accurate and timely billing entries.
- Monitor and report on billing discrepancies and pending invoices.
- Support the accounting team in verifying vendor bills and preparing summaries for payment processing.
- Generate daily, weekly, and monthly reports on warehouse activities, billing status, and inventory movement.
- Assist in monthly closing activities and provide support for audits.
- Maintain master data and ensure accuracy in ERP or TMS (Transport Management System) tools.
- Identify and implement process improvements in reporting and billing workflows.

Pay: ₹25,000.00 - ₹35,000.00 per month

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

Work Location: In person

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