Tele Caller Executive

7 days ago


Ambala, India Innovia Drugs Full time

**Job Title: Telecaller Executive**

**Company Name**: Innovia Drugs

**Location**: Ambala City, Haryana

**Job Type**: Full-time

**Salary**: Competitive salary with incentives

**About Us**:Delivering top-notch Ayurvedic goods is Innovia Drugs' specialty as one of India's top Ayurvedic PCD Franchise Companies. Furthermore, we provide our clients with the greatest services available. We provide exclusive monopolistic methods to those who are eager to join the Innovia Drugs family in order to help them grow their business. An extensive range of Ayurvedic oils, powders, pills, syrups, and gels are available in India through Innovia Drugs.

As a Telecaller Executive at Innovia Drugs, you will play a pivotal role in our customer engagement strategy. You will be responsible for reaching out to potential clients via phone calls to introduce them to our products/services, answer their queries, and persuade them to make a purchase or schedule an appointment. Your primary goal will be to contribute to the growth of our customer base and ensure a positive experience for every caller.

**Key Responsibilities**:

- Make outbound calls to prospective clients using a provided script.
- Present and explain our products/services to potential customers.
- Answer incoming calls and respond to customer inquiries in a professional manner.
- Identify customer needs and recommend suitable solutions.
- Maintain accurate records of interactions and transactions.
- Achieve daily/weekly/monthly targets for call volume and sales.
- Follow up on leads generated through marketing campaigns or other sources.
- Build and maintain strong customer relationships.

**Requirements**:

- Proven experience as a telecaller or similar sales/customer service role.
- Excellent communication and interpersonal skills.
- Strong persuasive and negotiation abilities.
- Ability to handle rejection and remain persistent.
- 12+, Diploma or equivalent
- Fluency in Hindi and English is required.

**Benefits**:

- Competitive salary with performance-based incentives.
- Opportunities for career advancement and skill development.
- Friendly and supportive work environment.
- Comprehensive training guidance.

**Job Types**: Full-time, Fresher

Pay: From ₹8,000.00 per month

Schedule:

- Fixed shift

Supplemental Pay:

- Performance bonus

Work Location: In person



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