Patient Advisor

2 days ago

Kurla Mumbai Maharashtra, India Qi Spine Clinic Full time

Key Responsibilities:

- Handle incoming calls from patients or potential clients, resolving queries effectively and professionally
- Provide accurate information about services, appointment scheduling, treatment plans, and pricing
- Assist in coordinating appointments and follow-ups as per the patient’s treatment schedule
- Maintain and update patient records and documentation accurately
- Collaborate with doctors, physiotherapists, and clinic staff to ensure a smooth and supportive patient experience
- Follow up with patients to ensure continuity of care and satisfaction
- Promote trust and retention through empathetic and informed service

**Requirements**:

- Bachelor’s degree in any field (Healthcare, Life Sciences, or Communication preferred)
- 1-3 years of experience in customer service, patient care, or front desk roles (healthcare experience is a plus)
- Excellent verbal and written communication skills
- Strong phone etiquette and active listening skills
- Compassionate, patient-focused approach
- Ability to multitask and use basic office software/tools

Pay: ₹20,000.00 - ₹30,000.00 per month

**Benefits**:
Health insurance

Compensation Package:
Performance bonus

Work Location: In person

Speak with employer : 9819027079

**Job Types**: Full-time, Fresher

Pay: ₹20,000.00 - ₹30,000.00 per month

**Benefits**:

- Health insurance

Schedule:

- Rotational shift

Supplemental Pay:

- Performance bonus

Application Question(s):

- what is your current ctc?
- what is your expected ctc?

Work Location: In person

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