
Patient Advisor
1 day ago
Key Responsibilities:
- Handle incoming calls from patients or potential clients, resolving queries effectively and professionally
- Provide accurate information about services, appointment scheduling, treatment plans, and pricing
- Assist in coordinating appointments and follow-ups as per the patient’s treatment schedule
- Maintain and update patient records and documentation accurately
- Collaborate with doctors, physiotherapists, and clinic staff to ensure a smooth and supportive patient experience
- Follow up with patients to ensure continuity of care and satisfaction
- Promote trust and retention through empathetic and informed service
**Requirements**:
- Bachelor’s degree in any field (Healthcare, Life Sciences, or Communication preferred)
- 1-3 years of experience in customer service, patient care, or front desk roles (healthcare experience is a plus)
- Excellent verbal and written communication skills
- Strong phone etiquette and active listening skills
- Compassionate, patient-focused approach
- Ability to multitask and use basic office software/tools
Pay: ₹20,000.00 - ₹30,000.00 per month
**Benefits**:
Health insurance
Compensation Package:
Performance bonus
Work Location: In person
Speak with employer : 9819027079
**Job Types**: Full-time, Fresher
Pay: ₹20,000.00 - ₹30,000.00 per month
**Benefits**:
- Health insurance
Schedule:
- Rotational shift
Supplemental Pay:
- Performance bonus
Application Question(s):
- what is your current ctc?
- what is your expected ctc?
Work Location: In person
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