Credit Control Executive

11 hours ago

Thane, India SuperZop Full time

**Key Responsibilities**:
**1. Account Monitoring**:

- Continuously track customer accounts to identify potential payment issues and overdue balances.
- Analyze credit reports and payment histories to assess customer creditworthiness.

**2. Debt Collection**:

- Proactively contact customers regarding outstanding payments and remind them of due dates.
- Negotiate payment plans and ensure adherence to agreed terms.
- Escalate overdue accounts for legal or further recovery action as necessary.

**3. Dispute Resolution**:

- Investigate and resolve billing inquiries or disputes related to invoices and payments.
- Work closely with internal departments to resolve customer concerns effectively.

**4. Customer Relationship Management**:

- Maintain strong relationships with customers while ensuring prompt payment collections.
- Provide professional and empathetic communication to balance customer service with debt recovery.

**5. Policy Adherence**:

- Ensure compliance with company credit control policies and procedures.
- Recommend improvements to credit policies and risk assessment strategies.

**6. System Management**:

- Utilize credit control systems to track customer data, generate invoices, and record collection activities.
- Maintain accurate records of all collection efforts and customer communications.

**Key Skills & Competencies**:

- **Negotiation Skills**: Ability to negotiate payment terms and reach mutually beneficial agreements.
- **Attention to Detail**: Strong record-keeping and meticulous monitoring of customer accounts.
- **Persistence & Assertiveness**: Confidence in following up on overdue payments while maintaining professionalism.
- **Proficiency in Credit Control Systems**: Familiarity with software used for customer account management and collections.
- **Analytical Thinking**: Ability to assess financial risks and make data-driven decisions.

**Qualifications & Experience**:

- Bachelor's degree in Finance, Accounting, Business Administration, or a related field (preferred).
- Previous experience in a **credit control, accounts receivable, or debt collection role** within a commercial business.
- Working knowledge of credit risk assessment and financial regulations.
- Proficiency in MS Office and credit management software.

**Why Join Us?**
- Opportunity to work in a dynamic and growing organization.
- Supportive work environment with career growth potential.
- Competitive salary and benefits package.

If you meet the above criteria and are eager to contribute to our financial success, we invite you to apply

Pay: From ₹20,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

Work Location: In person

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