Customer Service Executive

1 week ago

Whitefield Bengaluru Karnataka, India Victaman Services Pvt Ltd Full time

**Full Job Description**
- Provide the highest level of customer service, exhibiting the company's values to each customer.
- Accurately process customer transactions such as orders, or returns with a strong focus on service excellence and customer satisfaction.
- Address customer concerns, queries, issues, complaints, product information requests, cancellation of orders, etc.
- Strong customer-facing and communication skills to ascertain sophisticated interaction and ensure closure of all presented issues.
- Follow up with customers to ensure ongoing customer satisfaction and to resolve any customer concerns that may arise.
- Provide information regarding the availability of in-stock and out-of-stock items to customers.
- Constantly demonstrate a positive attitude by interacting effectively and maintaining professional manners through verbal or written form.
- Maintaining data and updating accurate records of customer service interactions.
- Regular attendance at work is an essential part of the job.

**Skills**:

- Strong ability and desire to provide excellent customer service.
- Clear verbal and written communication skills.
- Effective listener
- Problem-solving skills
- Attentiveness to customer feedback
- Time management

**Salary**: ₹18,000.00 - ₹21,000.00 per month

Schedule:

- Day shift

Ability to commute/relocate:

- Whitefield, Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (required)

**Language**:

- English (required)
- Hindi (required)

**Speak with the employer**
+91 9003411066

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