IT Project Supervisor

1 week ago

Chennai, India Citi Full time

**Responsibilities**:

- Responsible to Lead and Guide team of Associates who are governing the Defects raised in UAT testing by QA team Members and Business Testers
- Responsible for Coordinating with Application Development team and UTT testing and helping them to Resolve any Conflicts
- Responsible for monitoring Release Related Defects during the Release Implementation for both Major and Minor Releases
- Provide Critical Night Shift support during the Warranty Support period for Major and Minor Releases
- Evaluates subordinates' performance and considerable weight is given to recommendations made for pay increases, hiring, terminations and other personnel actions.
- Ensures adherence to control and risk standards, changes and processes within IT project leadership; partners with Control staff to resolve issues.
- Recommends new work procedures.
- Utilizes good understanding of procedures and concepts within IT project leadership and basic knowledge of other technical areas.
- Applies basic understanding of how own area integrates within IT project leadership.
- Ensures the quality of tasks provided by self and others on team.
- Exchanges ideas and information in a concise and logical manner with tact and sensitivity to audience diversity.

**Qualifications**:

- Prior Experience and Knowledge on Defect Lifecycle Management
- Experience in Managing the Team of Associates
- Experience in Reporting Daily/Weekly Status/Progress
- Basic level experience in an IT project leadership role (combination of education/experience).
8-12 years of IT experience in a technology role
Specific Experience in Mainframe Technology JCLs, VSAM Files, ISPF, COBOL, DB2
Experience in CLIST and REXX,
Experience in Handling Defect Management, Knowledge of Defect Life Cycle (Triaging, Defect Follow-ups to Closure)

**Education**:

- Bachelor’s/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
- **Job Family Group**:
Technology
- **Job Family**:
Technology Project Management
- **Time Type**:
Full time
- Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

View the "**EEO is the Law**" poster. View the **EEO is the Law Supplement**.

View the **EEO Policy Statement**.

View the **Pay Transparency Posting

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