Customer Care Executive

7 days ago


Gurugram Haryana, India Smartmovess consultant zone Full time

Profile: Customer care executive (inbound process)

Location: Gurgaon sec 18 (onsite)

**Salary**: INR upto 20k-25k

Language: Gujarati & Kannada

Experience: Fresher & experience

Qualification: Graduates and under-graduates

Job summary: We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.

Role & responsibilities
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Ensure customer satisfaction and provide professional customer support.

Requirement
- Language: Gujarati & Kannada
- High school diploma, general education degree, or equivalent.
- Ability to stay calm when customers are stressed or upset.
- Comfortable using computers.
- Experience working with customer support.

Shift: Day shift

Working: 6 days

**Job Types**: Full-time, Permanent

**Salary**: ₹20,000.00 - ₹25,000.00 per month

Schedule:

- Day shift
- Fixed shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- Customer service: 1 year (preferred)

**Language**:

- Gujarati (required)
- Kannada (required)

Work Location: In person

**Speak with the employer**

+91 7905297739



  • Gurugram, Haryana, India Tutor Consortium Pvt Ltd Full time

    **CUSTOMER SERVICES ASSOCIATE** This is a full-time on-site role for a Customer Care Executive located in Gurugram. As a Customer Care Executive, you will be responsible for providing excellent customer support and ensuring customer satisfaction. Your day-to-day tasks will include addressing customer queries, resolving complaints, assisting with product...


  • Gurugram, Haryana, India Insightner Full time

    **Company Description** Insightner Media is a premier provider of content-rich, informative business conferences located in Gurugram. We organize impactful business meetings, webinars, case studies, and expert-driven research to help our clients stay ahead of the competition. Our events bring together business leaders, entrepreneurs, government officials,...


  • Gurugram, Haryana, India MRL DAIRY PVT. LTD. Full time

    Communication skills should be good, speaking and communication through messages should be very good, executive will attend the calls and perform other work related to customer care. Pay: ₹18,000.00 per month Schedule: - Day shift - Fixed shift **Education**: - Higher Secondary(12th Pass) (preferred) **Experience**: - Customer service: 1 year...


  • Gurugram, Haryana, India MRL DAIRY PVT. LTD. Full time

    Communication skills should be good, speaking and communication through messages should be very good, executive will attend the calls and perform other work related to customer care. Pay: ₹18,000.00 per month Schedule: - Day shift - Fixed shift **Education**: - Higher Secondary(12th Pass) (preferred) **Experience**: - total work: 1 year (required) -...


  • Gurugram, Haryana, India Jai Kartar Digitech Pvt Ltd Full time

    **Jack Martin - India's No.1 Home Audio & Consumer Electronics Brand** **Job Summary**: The Customer Care Executive will be the first point of contact for customers seeking assistance with after-sales services. This role requires excellent communication skills and a proactive approach to resolving customer complaints and inquiries related to consumer...


  • Gurugram, Haryana, India SaintG Full time

    **Job Title**: Customer Care Executive **Job Type**: Full-Time **Responsibilities** - Provide support for **orders, returns & product information**. - Manage customer data using **Excel/Google Sheets**. - Coordinate with operations team for smooth order processing. - photoshop **Requirements**: - 1+ year experience in **customer support** (e-commerce...


  • Gurugram, Haryana, India betterment quest solution Full time

    we are looking customer care executive inbound process good comms in english fresher and experience both can apply Pay: ₹16,000.00 - ₹30,000.00 per week **Benefits**: - Cell phone reimbursement - Health insurance - Provident Fund Schedule: - Day shift - Rotational shift Supplemental pay types: - Yearly bonus **Education**: - Higher...


  • Gurugram, Haryana, India Tripleplay Intractive Pvt Ltd Full time

    We Are Hiring Customer Care Executive Job Location Gurgaon Fix Salary 18k to 25k Call me 7703954184 **Job Types**: Full-time, Permanent Pay: ₹18,000.00 - ₹25,000.00 per month **Benefits**: - Paid time off - Provident Fund Schedule: - Day shift - Morning shift **Education**: - Higher Secondary(12th Pass) (preferred) **Experience**: -...


  • Gurugram, Haryana, India Kareer Hubb Full time

    **Customer care executive** Salary upto 38k per month 5 Days working Both side cabs Rotational shifts Location : Gurgaon **Job Types**: Full-time, Permanent Pay: ₹18,000.00 - ₹38,000.00 per month **Benefits**: - Commuter assistance - Food provided - Health insurance - Paid time off - Provident Fund Schedule: - Rotational shift Supplemental...


  • Gurugram, Haryana, India LEEFORD HEALTHCARE LIMITED Full time

    **About Us**: Leeford Healthcare Limited, a prominent name in the pharmaceutical industry, ranks among the top 50 pharmaceutical companies in India. With a comprehensive portfolio of over 1800 products, we cater to both the Indian and international pharmaceutical markets across diverse therapeutic segments. Our commitment to quality, affordability, and...