Salon Assistant/receptionist
7 days ago
**About Us**:
We are a premium salon in the heart of Dwarka, offering high-end grooming, beauty, and wellness services in a luxurious setting. We're now looking for a dynamic and well-spoken **Salon Sales Executive** to join our team and drive customer engagement and sales conversions.
**Key Responsibilities**:
- Greet and consult walk-in clients to understand their beauty needs and suggest suitable salon services/packages.
- Convert walk-in inquiries into appointments and service sales.
- Handle incoming phone calls and WhatsApp inquiries, provide information, and convert them into confirmed bookings.
- Build strong client relationships to encourage repeat business and customer loyalty.
- Maintain a professional, polished appearance and represent the brand image.
- Coordinate with salon staff to ensure excellent customer experience and timely service delivery.
- Meet or exceed weekly and monthly sales targets.
- Maintain records of leads, bookings, and follow-ups.
- Excellent communication and interpersonal skills.
- Pleasant personality with strong sales acumen.
- Confident in explaining services, upselling, and handling objections.
- Prior experience in a salon, spa, or customer-facing luxury retail environment preferred.
- Basic knowledge of beauty treatments and packages is a plus.
- Proficiency in phone etiquette, WhatsApp follow-ups, and CRM entry (training provided).
**Job Types**: Full-time, Permanent
Pay: ₹12,000.00 - ₹15,000.00 per month
Schedule:
- Day shift
Supplemental Pay:
- Performance bonus
Work Location: In person
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