
Customer Support Officer
1 week ago
**Responsibilities**:
- Address customer concerns regarding financial transactions, billing, and account information.
- Provide guidance on financial products and services, and resolve issues efficiently.
- Maintain and update customer records, ensuring accuracy and confidentiality.
- Collaborate with internal teams to ensure a seamless customer experience.
- Prepare reports on customer interactions and feedback to help improve service quality.
- Stay updated on company policies, financial regulations, and product offerings.
- Handle customer complaints and escalate complex issues to the appropriate department when necessary.
**Requirements**:
- MBA or M.Com in Finance.
- Strong communication and interpersonal skills.
- Ability to handle customer queries with patience and professionalism.
- Basic knowledge of finance and financial products.
- Proficiency in using MS Office and CRM systems.
- Ability to multitask and manage time effectively.
Pay: ₹15,000.00 - ₹20,000.00 per month
Work Location: In person
-
Customer Support Executive
4 days ago
Ernakulam District, Kerala, India Hexanova Full timeWe are hiring CSE with 1 to 5 year of experience as office staff, tele caller or customer relationship executive. He/she will perform various office tasks and should be disposed to carrying out any clerical duties assigned in accordance with the particular office procedures. Helping students for the admission of various courses. Counselling students by...
-
Executive -customer Support
1 week ago
Ernakulam, India ABAD BUILDERS PRIVATE LIMITED Full time**Customer Support Executive -Malls** - To take care of the mall customer needs and assisting them to make the shopping easy - To guide the mall customers by clarifying their doubts regarding the mall facilities and services we offer. - To support other mall divisions such as HK, MEP & Marketing in coordinating the services and maintenance activities. - To...
-
Customer Support Associate
2 weeks ago
Ernakulam, India CII - Model Career Centre Full timeGreetings from CII-MCC We are looking for Customer support associate Job role - Be the Point of Contact: Answer inbound calls to provide exceptional customer service to consumers. - Respond to inquiries about products and services, processing payments, or performing general account maintenance. - Up-selling customers to new products or services may be...
-
Chat Support Officer
6 days ago
Ernakulam, India Dects Technologies LLp Full timeChat Support officer, very good in English for US customer **Job Types**: Full-time, Permanent **Salary**: ₹15,000.00 - ₹22,000.00 per month Schedule: - Rotational shift Supplemental pay types: - Performance bonus Work Location: In person
-
Office Administrator
1 week ago
Ernakulam District, Kerala, India ZEAK US Full time**Job Overview** **Key Responsibilities** - Maintain office supplies and inventory, placing orders as needed. - Assist in filing, documentation, and data entry tasks. - Coordinate with various departments to ensure smooth workflow and timely communication. - Greet and assist visitors, clients, and vendors in a professional manner. - Ensure the office...
-
Office Assistant
7 days ago
Ernakulam District, Kerala, India ZEAK US Full time**Job Overview**: **Key Responsibilities**: - **Administrative Support**: Assist in ensuring efficient office operations by handling various clerical and administrative tasks. - **Student Walk-ins**: Manage and assist students visiting the Centre by addressing their inquiries and providing necessary information. - **Clerical Tasks**: Perform day-to-day...
-
Customer Support Executive
1 week ago
Ernakulam, India Craysol Technologies Full time**Customer Support Executive ( Voice)** - Have experience in working in tele sales office - Preferably in banking field - Minimum 6 to 1 year experience - Location - Ernakulam - Qualification - Any degree - Malayalam language preferred - Salary based of your experience. - Work from Office **Salary**: ₹12,000.00 - ₹18,000.00 per month Ability to...
-
Chat Support Officer
2 weeks ago
Ernakulam, India Dects Technologies LLp Full timeChat Support officer, very good in English for US customer **Job Types**: Full-time, Permanent **Salary**: ₹15,000.00 - ₹25,000.00 per month Schedule: - Rotational shift Supplemental pay types: - Performance bonus Ability to commute/relocate: - Ernakulam, Kerala: Reliably commute or planning to relocate before starting work (required) Work...
-
Chat Support Officer
4 days ago
Ernakulam, India Dects Technologies LLp Full timeChat Support officer, very good in English for US customer **Job Types**: Permanent, Full-time **Salary**: ₹15,000.00 - ₹25,000.00 per month Schedule: - Rotational shift Supplemental pay types: - Performance bonus Ability to commute/relocate: - Ernakulam, Kerala: Reliably commute or planning to relocate before starting work (required) Work...
-
Customer Support Executive
6 days ago
Palghat District, Kerala, India Sadhguru Technologies Pvt Ltd Full time**Job Title**: Customer Service Executive **Location**: Palakkad **Office Timing**: Monday to Saturday, 10:00 AM to 6:30 PM **Qualification**: Graduation **Salary**: ₹20,000 per month (Inclusive of PF & ESI) **Experience**: - Minimum of 2 years of experience are welcome **Job Summary**: The Customer Service Executive will be responsible for providing...