Corporate Psychologist
2 days ago
**The Assistant Team Lead (Wellness Coach) will play a key role in supporting the Trust & Safety (T&S) counselling and wellness operations**. This role involves overseeing a team of counsellors providing psychological and emotional support to employees working in high-stress environments such as **content moderation and online safety**. The position requires a balance of **leadership, clinical counselling expertise, and operational understanding** of the unique challenges faced by Trust & Safety professionals.
**Key Responsibilities**
- 1:1 Wellness sessions (Face to Face counseling sessions)
- Workshop style training including psycho-educational components and experiential learning through reflective practices, skills practice, and group discussions.
- Design/Deliver Talks and Workshops - at client site
- Help in developing user-friendly content
- Group Wellness activities - Including, but not limited to, peer group support sessions, team bonding sessions
- Excellent Communication skills
- English and Hindi
- Know how to manage tech portals for documentation purposes
- Comfortable with webinars - being webinar ready.
- Willingness to get trained on topics for talks, even on short notice
**Qualifications: -**
- **Wellness Counsellor/Coach should hold a minimum degree of master's in psychology from UGC recognized institute** and should have practical experience of counseling services.
They also should be comfortable in working in rotational shift (24 by 7)
- Must have excellent written and spoken communication skills in English & Hindi. Fluency in other Indian languages will be a plus point
- **Strong understanding of Trust & Safety workflows**, content exposure risks, and the emotional demands of moderation roles.
- Must be **comfortable with public speaking, designing and conducting workshops**:
- Excellent communication, empathy, and crisis-handling skills.
- **Comfortable with CBT, Rogerian, Psychodynamic models**
Has the capacity to work with clients who work in content moderation
- Has taken supervision for previous counseling work
**Additional Information**
- Full Time with 6 months probationary period
- 24X7 operational, timing will be discussed, rotational basis, including weekends and all public holidays, five days a week model. This includes evening and night shifts; travel provided for night shifts.
- Work from office
Pay: ₹500,000.00 - ₹800,000.00 per year
**Benefits**:
- Health insurance
- Paid sick time
- Provident Fund
Work Location: In person