Pl-SQL and Shell Scripting

4 days ago

Chennai Tamil Nadu, India Sopra Steria Full time

PL-SQL and Shell Scripting / Pro*C - Support / Enhancement

Full-time

**Company Description**:
**About Sopra Steria**
Sopra Steria, a major Tech player in Europe with 56,000 employees in nearly 30 countries, is recognized for its consulting, digital services and software development. It helps its clients drive their digital transformation and obtain tangible and sustainable benefits. The Group provides end-to-end solutions to make large companies and organizations more competitive by combining in-depth knowledge of a wide range of business sectors and innovative technologies with a fully collaborative approach. Sopra Steria places people at the heart of everything it does and is committed to putting digital to work for its clients in order to build a positive future for all. In 2023, the Group generated revenues of €5.8 billion.
**The world is how we shape it.**

**Experience - 2 years to 8 years**
**Location: Chennai**
**Mode of work: Hybrid (3 days office in a week)**

Must Have: Unix Shell scripting, PL-SQL
Good To Have: Pro*C / Oracle ReSA / ReIM or RMS

**Job Overview**:

- Analyzes incidents to identify service restoration actions to be taken
- Incident investigation and diagnosis of all priority type.
- Assists with classification and prioritization of incidents
- Detection of possible Problems and the creating a problem records
- Excellent analytical and problem solving skills.
- Investigates assigned problems through to resolution or error identification
- Work on change requests from business.
- Handle ad-hoc requests for Service status or one-time information retrieval/reports
- Gather service data as needed for reporting and communications
- Analyzing the process and suggesting improvements
- Keeping affected business partners informed about progress
- Participate in implementation activities and provide post implementation support.
- Contribute towards updating knowledge assets
- Document all the learning’s from the project
- Adhere to the Agile Ways of Working
- Should be able to do the out of hours support and willing to work in UK shift.

**Qualifications**:
B.E, B.Tech, M.E, M.Tech, MCA

**Additional Information**:
At our organization, we are committed to fighting against all forms of discrimination. We foster a work environment that is inclusive and respectful of all differences.

All of our positions are open to people with disabilities.

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