Receptionist

2 weeks ago

Panipat, India Prisaga Consulting Pvt Ltd Full time

**Key Responsibilities**:

- Greet all guests with warmth and professionalism upon arrival.
- Handle guest check-in and check-out processes efficiently using the property management system (PMS).
- Manage room reservations, modifications, and cancellations.
- Provide accurate information about hotel services, amenities, and local attractions.
- Handle guest complaints with patience, empathy, and professionalism, escalating issues when necessary.
- Maintain a clean and organized front desk and lobby area.
- Assist with concierge services, such as booking tours, transportation, or restaurant reservations.
- Process payments and handle cash, credit card, and billing transactions accurately.
- Coordinate with housekeeping and maintenance teams to ensure guest satisfaction.

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹20,000.00 per month

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus
- Yearly bonus

Work Location: In person

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