Computer Operator Office Assistant(Female)
1 day ago
Education Required
- 12th pass
Roles and Responsibilities
- 1.Information Management: Maintain accurate records of customer interactions, transactions, inquiries, and complaints using the company's database or help desk software.
2. Product Knowledge: Develop a comprehensive understanding of the company's products, services, and policies to provide accurate information and assistance to customers.
3. Communication: Communicate effectively with customers, colleagues, and other departments to ensure prompt resolution of customer issues and inquiries.
4. Coordination: Collaborate with internal teams such as sales, operations, and logistics to coordinate customer requests, orders, and deliveries as needed.
5. Documentation: Prepare and maintain documentation, manuals, and FAQs to facilitate customer self-service and improve overall efficiency of the help desk function.
Skills Required
- Basic knowledge of computer and MS Excel.
Geetika Arora
6396629639
**Job Types**: Full-time, Permanent
Pay: ₹6,000.00 - ₹10,000.00 per month
**Benefits**:
- Health insurance
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
**Education**:
- Higher Secondary(12th Pass) (required)
Work Location: In person
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