Mis Supervisor
1 week ago
**Key Responsibilities**:
- **Driver Management**: Oversee the performance and behavior of a team of drivers. Ensure they follow company policies and safety regulations.
- **Billing & Invoicing**: Accurately manage the billing process related to drivers, ensuring timely and accurate invoicing for services rendered.
- **Salary Compliance**: Monitor and ensure that drivers' salaries, incentives, and reimbursements are processed correctly, and in compliance with company policies.
- **Payroll Assistance**: Work closely with HR and Finance teams to ensure accurate salary disbursement, handling discrepancies or queries.
- **Training & Support**: Provide ongoing support and training to drivers to ensure high standards of customer service and operational efficiency.
- **Schedule Management**: Coordinate driver schedules to ensure timely delivery of services while minimizing downtime.
- **Reports & Analytics**: Prepare and maintain reports related to driver performance, billing, and salary data. Provide insights to management using advanced Excel functions (e.g., VLOOKUP, Pivot Tables).
- **Problem Resolution**: Address and resolve any driver-related issues, including complaints, accidents, or service delays.
- **Compliance & Safety**: Ensure that drivers adhere to safety standards and regulations while on the road. Conduct periodic audits and inspections of vehicles and driving practices.
- **Documentation**: Maintain accurate records of driver licenses, insurance, and other necessary documentation.
**Key Skills & Qualifications**:
- **Experience**: 2+ years of experience in a driver supervision or fleet management role.
- **Excel Skills**: Advanced proficiency in Excel, including VLOOKUP, Pivot Tables, and other data management functions.
- **Billing & Salary Management**: Experience in managing billing cycles, payroll, and salary compliance for drivers.
- **Leadership**: Strong leadership and interpersonal skills to effectively manage and motivate a team of drivers.
- **Attention to Detail**: High level of accuracy in managing payroll, billing, and reporting.
- **Communication**: Excellent verbal and written communication skills to liaise with drivers, management, and other teams.
- **Problem-Solving**: Ability to handle and resolve conflicts or issues related to drivers, billing, or operational challenges.
- **Organizational Skills**: Strong ability to multitask, prioritize, and manage driver schedules efficiently.
**Job Types**: Full-time, Permanent
Pay: ₹8,086.00 - ₹25,000.00 per month
Schedule:
- Day shift
- Morning shift
- Night shift
- Rotational shift
Work Location: In person
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