Fraud Investigations Officer

About the Opportunity

**Job Type**: Permanent

**Job Description**:
Title Fraud Investigations Officer

Department Fraud Prevention Team (Part of Financial Crime Compliance)

Location Gurgaon, India

Reports To Fraud Investigations Manager

Level 4 - Associate

We’re proud to have been helping our clients build better financial futures for over 50 years. How have we achieved this? By working together - and supporting each other - all over the world. So, join our Fraud Prevention Team and feel like you’re part of something bigger.

About your team

The Fraud Prevention Team is responsible for setting the standards and providing advice and guidance on fraud-related matters to senior management and first line teams across the matrix of business functions. The team is responsible for establishing the policies and standards for FIL’s fraud prevention programme; monitoring the implementation of those policies and standards by the first line business and operational teams; providing advice and training on fraud prevention issues; and conducting fraud-related investigations into clients and potential clients.

About your role

This role will involve performing investigations into potential fraud concerns arising from different sources. The role will involve both identifying and managing fraud cases and corroborating or discounting escalated concerns. The role will be a key point of contact for various business stakeholders with fraud-related queries and when escalating concerns. Responsibilities will include:

- Gathering data from internal systems and external sources to be used as part of investigations
- Conducting thorough and detailed analysis of various datasets to further or discount initial concerns
- Investigating indicators and allegations of fraud in respect of clients and potential clients in a timely manner
- Producing fraud reports and case summaries in respect of investigative findings
- Performing root cause analysis and identifying any control gaps as part of investigative activity
- Making recommendations to the Head of Fraud Prevention and MLRO on potential Suspicious Activity Reports
- Producing fraud reports and case summaries in respect of investigative findings
- Responding to enquiries from external authorities and other investigative agencies where required
- Maintaining, updating and developing departmental procedures
- Undertaking projects in connection with investigative capabilities
- Supporting the preparation and collation of appropriate fraud-related management information to senior management
- Keeping up to date with statutory and regulatory developments in relation to fraud prevention that impact on FIL’s business
- Building effective and collaborative relationships with internal stakeholders to promote the fraud prevention programme and seek out opportunities to enhance fraud capabilities and improve process efficiencies
- Providing practical recommendations on improvements to the prevention and detection of fraud

About you
- Have extensive experience of working in fraud investigations within the financial services industry
- Possess a deep understanding of a variety of best practices and procedures in fraud prevention
- Be thoroughly acquainted with internal and external fraud risks and typologies
- Be familiar with relevant legislation and connected responsibilities to report Suspicious Activity Reports
- Be adept at planning, organising, co-ordinating and working well under pressure and to strict deadlines
- Demonstrate strong analytical skills, with a keen eye for detail and ability to review and digest complex concepts
- Be comfortable working independently, displaying effective problem-solving and decision-making abilities
- Possess excellent stakeholder management skills and be able to communicate with individuals at all levels of the organisation
- Be familiar with formal report writing, producing high-quality written reports and summaries

Feel rewarded