Metrics Reporting and Governance

**JOB DESCRIPTION**
You are a strategic thinker passionate about driving solutions**.** You have found the right team

As an Associate in Metrics Reporting and Governance within the Securities Services Operations Governance & Controls organization, you will be responsible for creating a strong and consistent control environment across the Securities Services Operations. You will be part of a team that establishes, monitors, and manages risk metrics and ensures compliance with governance standards within the organization. We develop frameworks and processes to measure and analyze key risk indicators (KRIs), ensuring alignment with CORE objectives. The team also oversees data quality, reporting accuracy, and adherence to regulatory and internal policies, facilitating informed decision-making and maintaining accountability across the organization.

**Responsibilities**:

- Identify meaningful metrics to inform on the health of the Operations and Controls environment.
- Report/summarize key risk indicators for control committee reporting
- Build a strong understanding and knowledge of Risk & Controls Management, its policies and procedures, processes, risks, controls and issues in partnership with Governance and Control Management (OCM) colleagues.
- Partner effectively with colleagues across the firm, including Operations, Control Management and Compliance Conduct and Operational Risk (CCOR) to create effective metrics monitoring mechanism.
- Monitor changes in the Firmwide Operations Risk Metrics Standards, communicate the same to the wider team and assess impact to the function.
- Manage and execute BAU tasks effectively within the agreed timelines or escalate as required in a timely and effective manner.
- Partner with OCM colleagues to perform thematic reviews of potential unmonitored risk areas to establish a governance mechanism via metrics reporting
- Challenge status-quo, identify and suggest any improvements to the metrics landscape and partner with operations and OCMs to implement new structure to improve overall risk monitoring.
- Partnering with business and key stakeholders to document procedures, operating models and dependencies.
- Understanding feedback from independent oversight parties and assessing gaps across metrics program to ensure remedial measures are implemented to mitigate recurrence of similar issues.

**Required qualifications, capabilities and skills**:

- Bachelor’s / Master’s degree in finance, Accounting, Risk or related field
- 3+ years’ experience in financial services industry.
- Prior experience in Operations or Operations Risk or Controls Compliance and Operational Risk and Controls framework, system and associated procedures.
- Independent critical thinking, problem-solving skills.
- Strong communication, project management, and collaboration skills.
- Possess a sense of urgency and resourcefulness with strong ability to anticipate issues and a passion for driving best practices.
- Careful attention to detail, with keen ability to quality check own work and the work of others.
- Self-starter, able to take the initiative and operate in the group with minimum supervision on a daily basis.
- Able to work effectively under pressure and in a rapidly changing environment in order to meet deadlines.
- Highly proficient in Microsoft Office suite of products (Excel, SharePoint and PowerPoint).

**Preferred qualifications, capabilities and skills**:

- Basic automation skills in Alteryx and Tableau is a big plus.
- Confluence experience and any kind of workflow implementation experience using automated tools is a big plus.
- Experience in investment products would be preferred.

**ABOUT US**

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

**ABOUT THE TEAM**

J.P. Morgan’s Commercial & Investment Bank is a global leader across banki