
Front Desk Receptionist
3 days ago
The Front Desk Receptionist is the first point of contact for visitors and clients, responsible for managing the front office operations. This role involves greeting guests, handling incoming calls, managing appointments, and performing various administrative tasks. The Front Desk Receptionist plays a key role in ensuring a professional, welcoming environment for clients, visitors, and employees.
**Key Responsibilities**:
- **Guest and Visitor Reception**:
- Greet visitors in a friendly and professional manner, directing them to the appropriate person or department.
- **Call Handling**:
- Answer and direct incoming phone calls to the appropriate departments or personnel.
- Handle inquiries from clients, customers, and vendors with professionalism.
- **Appointment Scheduling**:
- Manage and schedule appointments, meetings, and conference room bookings.
- **Mail and Package Handling**:
- Receive and sort incoming mail, packages, and deliveries.
- **Administrative Support**:
- Provide general administrative support to office staff, including photocopying, filing, and faxing documents.
- **Maintain Office Security**:
- Ensure the security of the building by monitoring visitor access and following company protocols.
- **Customer Service**:
- Provide a high level of customer service to clients, customers, and visitors.
- **Database and Record Maintenance**:
- Maintain and update company contact lists, visitor logs, and other records.
- **Required Skills & Qualifications**:
- High school diploma or equivalent (Associate's or Bachelor’s degree preferred).
- Strong verbal and written communication skills.
- Excellent interpersonal skills and a professional demeanor.
- Ability to multitask and manage time effectively in a busy environment.
- Proficiency in office software (Microsoft Office Suite, Google Workspace, etc.).
- Basic knowledge of office equipment (phones, fax machines, printers).
**Job Types**: Full-time, Permanent
Pay: ₹15,000.00 - ₹20,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Day shift
Supplemental Pay:
- Yearly bonus
**Experience**:
- Front desk: 1 year (preferred)
Work Location: In person
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