Customer Assistant/supervisor

3 days ago

Noida Uttar Pradesh, India Kirag Technology Pvt Ltd Full time

**Job Summary**:
**Key Responsibilities:Administrative Support**:

- Manage daily office operations including correspondence, filing, and documentation.
- Maintain office supplies, equipment, and inventory.
- Coordinate meetings, appointments, and travel arrangements.
- Assist in preparing reports, presentations, and other business documents.
- Handle incoming and outgoing mail and phone calls.

**Customer Assistance**:

- Greet and assist clients, visitors, and customers with professionalism.
- Maintain customer records and update databases.
- Coordinate with internal departments to ensure timely resolution of customer issues.
- Follow up with clients to ensure satisfaction and gather feedback.

**Other Duties**:

- Support HR and accounting functions as needed (attendance, basic bookkeeping, etc.).
- Maintain cleanliness and organization of the reception and office area.
- Perform other duties as assigned by management.

**Requirements**:

- Bachelor’s degree in Business Administration, Commerce, or a related field.
- Proven experience as an Office Administrator, Receptionist, or Customer Support Executive.
- Excellent verbal and written communication skills (English and Hindi).
- Proficient in MS Office (Word, Excel, PowerPoint, Outlook).
- Strong organizational and multitasking abilities.
- Pleasant personality with a customer-oriented attitude.
- Ability to work independently and in a team environment.

**Preferred Qualifications**:

- Experience in front office or customer service roles.
- Basic knowledge of accounting or HR administration.
- Professional appearance and demeanor.

**Work Schedule**:
[Insert working hours, e.g., Monday to Saturday, 9:00 AM - 6:00 PM]

**Job Types**: Full-time, Fresher

Pay: ₹10,000.00 - ₹15,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Flexible schedule

Work Location: In person

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