Ping Directory

2 weeks ago

Bengaluru, India Titan Consultancy Full time

Ping Directory

Work you will do

The key responsibilities:

- Subject matter expert on Ping Directory and other Directory technologies with focus on

problem solving
- Support multi-domain environment which may include hybrid setups like Active Directory and

Azure AD.
- Troubleshoot technical issues and support incident management as per applicable SLA, provide

root cause analysis and support problem management.
- Lead major incident troubleshooting session through effectively coordination with other teams

and restore service operations at the earliest.
- Solve technically complex, strategic cases by appropriately engaging other business teams as

needed.
- Serve as a technical lead and assist team members as needed
- Proactively monitor critical patch releases as published by vendors and plan, install and test at

earliest
- Plan major and minor version upgrades considering the effectiveness and risks in the to-be

version.
- Monitor existing alerts and perform routine health check of services. Strengthen monitoring

proactively as and when gaps are identified.
- Lead Change management through documentation, planning, deploying and support post
- change validations.
- Identify improvement opportunities and lead them through architecture, build, deployment

and bring in operating efficiency.
- Ability to make SOX/audit-related assessments, document changes, deploy feasible changes.
- Monitor service mailbox and support end user queries
- Support IT Risk or audit teams with reports, evidence, and process walkthroughs
- Document and update Standard Operating Procedures (SOP) and operational runbooks

key areas of IAM:
LDAP Directory services

User provisioning

Privilege Identity Management

Access certification

Access management and federation

Entitlements management

Role management

Strategy and road map for Identity & Access Management
- Experience- 6 - 10 Years- Salary- 10 Lac To 17 Lac P.A.- Industry- IT Software - Network Administration, Security- Qualification- Other Bachelor Degree- Key Skills- Ping Directory LDAP Directory services User Provisioning Privilege Identity Management Access certification Access management and federation Entitlements management Strategy and road map for Identity & Access Management Strong authenticationAbout Company
- Contact Person- Mr. Mahesh- Address- Bangalore- Mobile +91-XXXXXXXXXX

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