Sales Co-ordinator
3 days ago
We are seeking a dynamic and organized Sales Coordinator With hospitality to support our sales team in driving revenue and enhancing guest experiences. The Sales Coordinator will serve as a key liaison between the sales department, other hotel departments, and clients, ensuring seamless coordination of bookings, events, and inquiries. This role requires excellent communication skills, a sales-oriented mindset, and a passion for delivering outstanding customer service.
**Responsibilities**:
Sales Support: Assist the sales team in generating leads, preparing proposals, contracts, and banquet event orders (BEOs), and following up with clients to secure bookings.
Event Coordination: Coordinate logistics for meetings, events, and group bookings, including room setups, catering, audiovisual needs, and vendor arrangements to ensure flawless execution.
Database Management: Maintain and update client databases, tracking interactions, preferences, and bookings to enhance customer satisfaction and loyalty.
Market Research: Conduct research to identify potential clients, industry trends, and competitive offerings to inform sales strategies.
Reporting: Prepare and maintain sales reports, tracking key performance indicators such as revenue, booking conversions, and client retention.
Cross-Department Collaboration: Work closely with front desk, housekeeping, catering, and other departments to ensure client needs are met and events run smoothly.
Administrative Tasks: Manage schedules, file important documents, and prepare sales-related materials such as brochures, promotional kits, and presentations.
**Qualifications**:
Education: High school diploma or GED required; associate’s or bachelor’s degree in hospitality, business, marketing, or a related field preferred.
Experience: 1-2 years of experience in sales, hospitality, or an administrative role; previous hotel or event planning experience is a plus.
**Skills**:Exceptional verbal and written communication skills.
Strong organizational and multitasking abilities.
Proficiency in Microsoft Office (Word, Excel, PowerPoint) and knowledge of hotel management software (e.g., Delphi, Opera) is preferred.
Customer-service oriented with a proactive and professional demeanor.
Ability to work in a fast-paced environment and handle multiple priorities.
Other Requirements:
Willingness to work flexible hours, including weekends and holidays, to meet the needs of the hospitality industry.
Valid driver’s license may be required for occasional travel or site visits.
**Job Types**: Full-time, Permanent
Work Location: In person
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