Tele Calling Executive

2 weeks ago

Jaipur Rajasthan, India GKMT IT Full time

**Overview**

**Key Responsibilities**
- **Outbound Calling**: Conduct a high volume of outbound calls to prospective clients from provided lists to introduce our IT services (e.g., managed IT services, cloud solutions, cybersecurity).
- **Lead Qualification**: Ask targeted questions to identify potential clients' needs, challenges, and budget to determine if they are a good fit for our services.
- **Appointment Setting**: Schedule meetings and demonstrations between qualified leads and our sales team, ensuring all necessary information is accurately documented.
- **CRM Management**: Maintain and update the company’s CRM (Customer Relationship Management) system with detailed, accurate, and timely information on all calls and interactions.
- **Script & Pitch Development**: Learn and adapt telecalling scripts and pitches to effectively communicate the value of our technical solutions in a clear and compelling way.
- **Market Feedback**: Collect and relay feedback from prospects regarding our services and market trends to help inform our sales and marketing strategies.
- **Performance Tracking**: Work towards achieving daily and weekly targets for calls made, leads qualified, and appointments set.

**Required Skills & Qualifications**
- **Communication Skills**: Exceptional verbal communication skills with a clear, confident, and professional phone presence.
- **Listening Skills**: The ability to listen actively and understand a client's needs to effectively qualify them.
- **Technical Acumen**: A basic understanding of common IT terminology and business technology needs.
- **Persuasion**: A knack for building rapport quickly and handling objections in a positive, professional manner.
- **Organizational Skills**: Strong organizational and time management skills to handle a high volume of calls and maintain accurate records.
- **Resilience**: A positive attitude and the ability to stay motivated in a target-driven environment.

**Job Types**: Full-time, Permanent, Fresher, Internship

Pay: ₹5,000.00 - ₹15,000.00 per month

**Benefits**:

- Cell phone reimbursement

**Language**:

- English (preferred)

Work Location: In person

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