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Call Center Job Fresher

2 weeks ago

Dwarka Delhi Delhi, India Strategic Compass Private limited Full time

Answer incoming customer phone calls and take appropriate action for each call
- Maintain customer satisfaction ratings based on explicit criteria set forth by the company
- Attend mandatory training sessions to stay updated on product or company policy changes
- Use company policies to determine if there can be an immediate resolution to a customer issue or if that issue requires managerial input
- Input data into the company computer platform to keep each customer record updated

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹10,085.96 - ₹17,463.97 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Language**:

- Hindi (preferred)

Work Location: In person