Manufacturing Technician

**Career Area**:
Manufacturing

**Your Work Shapes the World at Caterpillar Inc.**

When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Role Definition
Supports manufacturing processes by performing technical tasks.

Responsibilities
- Executing manufacturing tasks and processes according to defined SOPs and accurately documenting data and related batch records.
- Identifying issues related to manufacturing processes and opportunities for improvement.
- Providing support to manufacturing processes and assist with activities such as validation of processes implementing, documenting and reporting of best practices.

Skill Descriptors
Level Basic Understanding:

- Identifies the primary operational functions of the organization.
- Explains operational functions and key functional roles of own dept or unit.
- Describes the interdependence of support functions and line operating functions.
- Clarifies the role of each department and its relevance to the enterprise strategy.

Accuracy and Attention to Detail: Understanding the necessity and value of accuracy; ability to complete tasks with high levels of precision.
Level Working Knowledge:

- Accurately gauges the impact and cost of errors, omissions, and oversights.
- Utilizes specific approaches and tools for checking and cross-checking outputs.
- Processes limited amounts of detailed information with good accuracy.
- Learns from mistakes and applies lessons learned.
- Develops and uses checklists to ensure that information goes out error-free.

Influencing: Knowledge of effective influencing tactics and strategies; ability to impact decisions within and outside own organization.
Level Basic Understanding:

- Gives examples of decisions and who influenced whom in the decision.
- Describes key concepts of influencing.
- Documents and distributes suggestions and ideas, with supporting detail.
- Identifies local key players and decision makers.

Managing Multiple Priorities: Knowledge of effective self-management practices; ability to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation.
Level Working Knowledge:

- Recognizes changing demands and priorities; validates changes with management.
- Obtains information about how current assignments contribute to organizational goals.
- Completes current work according to assigned priorities.
- Responds to day-to-day operational priorities while still making progress on project work.
- Performs at least 2-3 concurrent activities without reducing productivity.

Manufacturing Operations: Knowledge of manufacturing operations; ability to perform day-to-day operations of a manufacturing plant or facility for products.
Level Working Knowledge:

- Identifies safety hazards and anomalies during the manufacturing process and reports to an immediate superior.
- Works with basic manufacturing related operation procedures like productivity enhancement, quality control, etc.
- Participates in regular and ad-hoc operations review meetings.
- Assists in the process improvement projects of the plant or facility to deliver high quality products.
- Follows regulatory processes and procedures for the plant or facility.

Manufacturing Processes: Knowledge of existing product manufacturing methods, technologies and processes; ability to execute, plan, manage and monitor the entire manufacturing process.
Level Basic Understanding:

- Describes functional areas in a manufacturing facility.
- Describes the roles and responsibilities of manufacturing areas and staff.
- Identifies major phases and activities associated with a manufacturing cycle.
- Obtains and interprets high-level manufacturing flow and documentation.

Manufacturing Standards, Procedures and Policies: Knowledge of organizational standards, procedures and policies in manufacturing activities; ability to plan, guide, and monitor manufacturing processes for compliance.
Level Basic Understanding:

- Discusses the relevance of standards for a manufacturing environment.
- Researches process and product blueprints for own area.
- Describes and follows all policies, standards and procedures.
- Obtains documentation and information on standards and their usage.

Troubleshooting Technical Problems: Knowledge of troubleshooting approaches, tools and techniques; ability to anticipate, detect and resolve technical problems in a manufacturing environment.
Level Working Knowledge:

- Documents common hardware, software and communications problems and likely resolutions.
- Troubleshoots typical technical problems in a specific a