Gsa-f&b Service-holiday Inn Chandigarh Zirakpur

1 week ago

Zirakpur, India IHG Full time

**About us**
Holiday Inn Chandigarh Zirakpur, the newest hotel in the Zirakpur city featuring 131 fresh and contemporary rooms. The hotel is strategically located on Chandigarh-Ambala highway connecting Chandigarh city to all famous landmarks on Northern belt. The hotel also offers 26000 sq ft of banquet venue which is ideal for hosting large weddings to social, corporate parties or meetings and exhibitions.

**Your day to day**:

- Greet and welcome all guests and take beverage and food orders in a prompt and professional manner - Clear and clean tables in a prompt and efficient manner. Clean and/or wipe down tables, chairs, walls, windows, mirrors, and floors as necessary - Take action to solve guest problems/complaints and use established guidelines for any service recovery - to ensure guest satisfaction - Perform department/outlet opening or closing duties as required. Ensure that wait staff stations are - clean and maintained throughout shift - Work as team and communicate and co-ordinate with other departments to ensure excellent quality and service. The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.

**What we need from you**
- Food & Service experience with general knowledge of restaurant operations preferred.

**What we offer**
Each IHG® hotel brand delivers True Hospitality in their own way, and at the heart of it all are specific, core service skills - True Attitude: being caring, wanting to make a positive difference, and building genuine connections with guests
- True Confidence: having the knowledge and skills to perform your role, and giving guests the confidence that they can trust you, to help and support them during their stay
- True Listening: focusing on what your guest is saying, picking up on body language that is often overlooked, and understanding what the guest wants and needs
- True Responsiveness: is about providing guests with what they need, and doing so in a timely and caring manner.

Job Reference: EMEAA35500

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