Telesales Executive

2 weeks ago

Science City Ahmedabad Gujarat, India Australian Premium Solar Full time

**Job Summary**:
We are seeking a **Sales Coordinator** to support the sales team by managing internal communication, processing orders, coordinating with factory/warehouse/logistics, and maintaining customer and distributor relationships. This is a **back-end sales support role** crucial to ensuring smooth operations and timely execution of sales.

**Key Responsibilities**:
**Sales Coordination**:

- Coordinate with field sales engineers, distributors, and customers for order processing.
- Handle inquiries, prepare quotations, and follow up for order confirmations.
- Manage and maintain records of customer details, pricing, and orders.

**Order & Dispatch Management**:

- Process sales orders and coordinate with the logistics/factory team for timely dispatches.
- Track inventory and provide updates to the sales team.
- Communicate delivery timelines and resolve any logistics-related issues.

**Customer Support**:

- Assist customers with order status, basic technical clarifications, and documentation.
- Coordinate after-sales service requests and hand over details to the service team.
- Maintain strong communication with distributors and channel partners.

**Reporting & Documentation**:

- Prepare daily/weekly/monthly MIS reports on sales, orders, and dispatch status.
- Maintain updated records for sales leads, pricing, order tracking, and payment follow-ups.
- Support in generating sales performance reports for management review.

**Skills & Requirements**:

- Strong communication and coordination skills (written and verbal).
- Proficient in MS Office (especially Excel), ERP/CRM software.
- Ability to multitask and work under pressure in a fast-paced environment.
- Detail-oriented with strong organizational skills.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹20,000.00 - ₹30,000.00 per month

**Benefits**:

- Health insurance
- Paid sick time
- Provident Fund

**Language**:

- Kannada (required)
- Tamil (required)
- Telugu (required)

Work Location: In person

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