E-commerce Executive

2 weeks ago

South Tukoganj Indore Madhya Pradesh, India MMF Infotech Technologies Pvt. Ltd. Full time

**Roles & Responsibilities**:

- Maintaining the product listings on Amazon, Walmart, Etsy, eBay, etc.
- Managing reputed E-commerce sellers/vendors of USA, UK and European region.
- Handling the entire inventory, catalogue, accounts for International clients and brand filtering their accounts on various E-Commerce platforms.
- Liaising with the customer support team on order related queries and providing quick responses on the same to the clients.
- Proactively addressing all the areas of concern for the management and acting as a communication point between the support team and all the E-Commerce portals.
- Diligently providing daily and weekly sales activity report to the managers.
- Conducting research and analysing ways for keyword expansion, keyword research for the online products.
- Managing seller and buyer grievances on various E-Commerce portals.
- Ensuring great customer experience on all the product listings on all the current online platforms.
- Properly understanding the client’s entire business and solving all the related queries on mails, chat or phone.

**Eligibility Criteria**:

- Experience: 0-1 years/ Freshers with dynamic personality.
- He/she should possess sound knowledge of MS Word, MS Excel and E-mail correspondence.
- Fluency in English communication would be considered a major plus point.
- Strong interpersonal, analytical and result-oriented skills would be looked upon.

**Job Types**: Full-time, Regular / Permanent, Fresher

**Salary**: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Evening shift
- Fixed shift
- Night shift
- US shift

Supplemental pay types:

- Overtime pay
- Performance bonus
- Quarterly bonus
- Yearly bonus

**Speak with the employer**
+91 6232512313

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