Academic Counsellor

Job Title: Head of the Institute (HOI)

Department: Sales & Operations Reports To: Regional Manager (RM)

Position Summary:
The Head of the Institute (HOI) is responsible for managing the institute as an independent profit center, driving revenue growth, ensuring academic excellence, and leading a high-performing team. This role involves strategic planning, operational oversight, and business development to meet sales targets, enhance student satisfaction, and maintain operational efficiency.

Key Responsibilities:
Strategic & Business Development
- Manage the institute as a standalone profit center, meeting or exceeding sales revenue and profit targets.
- Develop and execute sales and marketing strategies to achieve admission targets.
- Identify and secure corporate, institutional, and partnership opportunities (e.g., tie-ups with colleges, schools, and educational centers).
- Implement revenue-generating activities and business growth strategies.
- Manage staff attrition, aiming to keep turnover below 2% annually.

Academic & Operational Excellence as a Team leader
- Oversee admission procedures, student induction, and batch formation.
- Plan, implement, and monitor class schedules, teaching timetables, and academic standards.
- Ensure high-quality education delivery and student satisfaction.
- Monitor staff performance, maintain discipline, and promote a culture of continuous improvement.

Financial Management
- Manage cash flows, receivables, and payables to ensure financial stability.
- Monitor budget performance and implement cost-control measures.
- Provide regular financial and operational reports to the Regional Manager
- Marketing & Branding
- Plan and execute marketing campaigns, events, and promotional activities in collaboration with the corporate marketing team.
- Enhance the institute’s visibility through local advertising and strategic partnerships & Social Media ( Facebook, Instagram) Etc
- Track and analyze market trends, competitor activities, and industry developments.

Administrative & Compliance
- Ensure compliance with Standard Operating Procedures (SOPs) and institutional policies.
- Maintain accurate records, databases, and documentation.
- Oversee institute cleanliness, hygiene, and overall facility management.
- Regularly review sales strategies and provide actionable insights to the team.
- Monitor operational capacity and optimize resource utilization.
- Conduct staff reviews, identify talent, and support career development plans.

Additional Responsibilities:

- Handle special assignments as directed by the Head of Operations and Management.
- Ensure compliance with legal, regulatory, and quality standards.
- Foster a positive, engaging, and motivating work environment.

Qualifications & Skills:

- Bachelors or Master’s degree in Business Administration, Education, or a related field.
- Proven leadership experience in educational management, sales, or operations.
- Strong business acumen with a track record of driving revenue growth.
- Excellent communication, negotiation, and interpersonal skills.
- Ability to manage budgets, analyze data, and implement strategic initiatives.
- Proficiency in MS Office and familiarity with educational management software.

Key Performance Indicators (KPIs):

- Revenue and profit targets achieved
- Admission and student retention rates
- Staff performance and attrition rate.
- Customer (student) satisfaction scores
- Operational efficiency and cost management

Pay: ₹10,177.39 - ₹30,000.00 per month

**Benefits**:

- Paid sick time

Work Location: In person