German & English Speaker-csm Full-time

4 days ago

Jaipur Rajasthan, India HyreFox Consultants Full time

**Description**:
We require an experienced Customer Service person to join our dynamic international team. As a customer service representative, you will be the face and voice of the company. You will provide information about our products and services, take orders, and respond to customer questions.

**Your Responsibilities include**:
Answer customers'' questions and queries concerning our products and services.

Reply to public reviews after carrying out the root cause analysis for the same.

Provide product information and take sales orders.

Work with other internal teams to find the best possible solution for customers’s concerns.

Provide prompt, courteous, and superior services to our customers.

Contact current and prospective customers about our jewelry products and marketing programs.

Represent the company positively and professionally at all times.

Timing: 5 days per week (40 hours). During Nov and Dec (for max 4 weeks) 6 days work week (48 hours).

Education and Languages:
Minimum of Associate or Bachelors Degree Experience

3 years of previous experience as a Customer Service Representative, preferably from the Jewelry and/or luxury Industry will be preferred.

**Other Skills**:
Strong interpersonal skills: Polished and polite in interacting with customers and other associates.

Quick learner, and multi-tasker, must possess a great work ethic, and have a desire to succeed

Detail-oriented with excellent organization, management, and follow-up skills.

Proficiency in working on computers.

Flexibility to work in different shift timings.

We’ll give you the training and tools to perform in a fast-paced, multitasking environment. If you’re a star at your job you will have respect, admiration, excellent compensation, and an opportunity to grow. You’ll get to know our product line, processes, and policies, and become an expert at advising Angara customers. You’re going to be completely empowered to WOW our customers.

Relocation Assistance Available

**Other Details**:

- **Keywords**:.German speaker

**Location**
Jaipur

**Job Title**
German & English Speaker-CSM

**Experience**
3.0 yrs - 6.0 yrs

**CTC**
INR 8.00 lacs - 10.00 lacs

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