Front Desk Executive
4 days ago
Position Title: Key Account Manager
- Chain Schools
Location: Flexible (Delhi NCR preferred)
Type: Full-Time
Reports To: Senior Management
Role Overview:
Rex Shoes is seeking a Key Account Manager to lead the onboarding and management of
large-format school groups across India. The role is focused on driving national institutional
sales growth by securing centralized partnerships with school chains and enabling
multi-branch order rollouts. This individual will play a critical role in expanding Rex’s
presence in the education ecosystem and building long-term, recurring revenue
relationships.
Key Responsibilities:
1. Prospecting & Outreach
- Identify and build a qualified pipeline of school chains with multi-branch presence
- Initiate contact with senior stakeholders (Trusts, COOs, Directors, Purchase Heads)
2. Pitching & Onboarding
- Prepare customized presentations and sampling plans for each school group
- Lead pricing, commercial discussions, and vendor registration processes
- Drive conversions from interest to account sign-up within 4-6 weeks
3. Order Conversion & Lifecycle Management
- Push for first bulk order closures post-onboarding
- Monitor repeat order cycles, refill demand, and cross-branch expansion
- Coordinate internally with dispatch, production, and customer service teams for
order execution
4. Strategic Account Management
- Serve as the single point of contact for all chain accounts
- Maintain updated CRM records (Zoho) for engagement, status, and feedback
- Track NPS, satisfaction metrics, and generate cross-sell/upsell opportunities
Education
Postgraduate in Business, Marketing, or related fields
Experience
7-10 years in B2B, EdTech, or institutional sales, preferably in sectors such as school
supplies, uniforms, learning aids, healthcare, or FMCG with school tie-ups
Industry Familiarity
Direct experience in engaging with school chains or national institutional accounts is strongly
preferred
Skills & Attributes
- Strong written and verbal communication skills
- Proven ability to manage CXO-level stakeholders and negotiate high-value contracts
- Self-starter with high ownership and strong follow-through
- Familiarity with CRM tools and funnel tracking systems
Success KPIs
- Onboarding of 5-7 school chains within the first year
- Driving annual order volume of 40,000+ pairs through chain accounts
- Achieving 60-70% refill rate from onboarded branches
- Maintaining 100% CRM hygiene and sales funnel visibility
Compensation Structure
Fixed Salary: ₹70,000-₹75,000/month
Performance-Based Incentives: Up to 100% of fixed salary, linked to number of chains
onboarded, order value, and refill performance
Other Benefits: Travel allowance, performance-linked recognition, and long-term career
growth in the national institutional sales vertical
Pay: ₹100,000.00 - ₹120,000.00 per year
Work Location: In person
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