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Process Coordinator
2 weeks ago
COMPANY NAME - ROCKLIGHT
- Designation - JUNIOR Process Coordinator
- GENDER - FEMALE
- SALARY - 8K TO 10K AS PER QUALIFICATION
- COMPANY ADDRESS - NSP, PITAMPURA D MALL, 11 FLOOR
- EXPERIENCED - FRESHER
- knowledge OF CALLING, AND BASIC COMPUTER
You are responsible for the collaboration in various projects in the IT service catalog management environment, e.g. in the areas of service portfolio, financial data, defect, or incident management
- Management and optimization of the IT service portfolio
- Consulting and quality assurance with regard to business service, technical services as well as service and quantity planning
- Monitoring and quality assurance of structural specifications and processes
- Communication, coordination and execution of appointments with stakeholders and service managers
- Identification, recording and coordination of requirements
- Testing and pre-qualification of tool adjustments/implementations
- Tool support for inquiries from the business department and the extended user area
- Consulting for the prioritization of future implementations
- Execution and moderation of customer workshops for the coordination of detailed questions regarding requirements
- Interaction between various stakeholders, service providers and manufacturers
- Review and approval of documents such as business concepts, functional specifications and process documentation
- Consulting on processes, workflows and tools used, as well as their further development
Pay: ₹8,000.00 - ₹10,000.00 per month
Schedule:
- Morning shift
**Experience**:
- total work: 1 year (preferred)
Work Location: In person