Cloud Support, Azure

4 days ago

Coimbatore, India Lakeba Full time

**About the role**:
**Job duties**:

- Designs, builds, tests, deploys, analyses, administers, monitors and maintains 24×7 Cloud-based service.
- Researches and recommends the procurement and use of Azure Cloud-based infrastructure services.
- Provides support and issue investigation and resolution for all internal and client facing Cloud-based solutions.
- Actively mentors all staff on the proper use of all Cloud-based services.
- Provide 24/7 operational support for production network, servers and systems.
- Reviews, evaluates, specifies, designs, maintains, and documents system architecture, system configuration, system monitoring and system performance monitoring.
- Contributes to setting priorities, establishing milestones and deadlines for product releases.
- Works directly with NOC, QA and Engineering to trouble-shoot system issues and deliver timely resolutions.
- Process and complete simultaneous projects in an accurate and timely fashion.

**Qualifications and requirements**:

- Deep technical familiarity with Azure and its components, virtualization and networking.
- 4+ years of experience with Microsoft Azure cloud based IaaS, PaaS or SaaS.
- Expert level understanding and knowledge of Microsoft Azure services (Virtual Machines, Websites, Storage Blobs, SQL Database, Virtual Network, Traffic Manager, Automation, Active Directory, CDN, Cache).
- Expert level knowledge of Azure Site Recovery, Backups, Clustering, Load Balancing and SQL Always On, Virtual Networking, Site to Site VPN.
- Working knowledge of Information Security, Data Privacy & regulatory compliance.
- Bachelors degree in Information Systems/Computer Science.
- Experienced working in a 24x7x365 SaaS environment.
- Work closely with team members to understand requirements, review design documents, and provide release support and architecture planning.
- Excellent interpersonal, verbal and written communications, analytical and presentation skills.
- Ability to manage customer escalations and work under pressure
- Capabilities to operate in a flexible team environment with mínimal supervision
- Windows Azure architecture and its components (Fabric, Compute, Storage)
- Deep knowledge of Windows Azure Platform services
- Azure Platform development and deployment concepts
- Experience with Active Directory, Security, OS Internals concepts
- Understanding of operational concepts like change management, on call rotations, escalations, uptime, etc.
- Implementing Microsoft Azure Infrastructure Solutions 70-533 certification will be added plus
- Work Location - Coimbatore Skills:

- DevOps, Windows Azure and Microsoft Windows Azure

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