Claims Handler

Job description

**_Brief description: _**

**Job Role**:

- International voice - Non-Technical (United Kingdom)
- Ensuring a fair settlement and good customer service
- Liaising with the claimant and advising them on any issues that arise
- Handle a high volume of inbound and outbound customer service calls
- Working towards and exceeding KPI’s set on a daily basis
- Handle constructive objections politely and efficiently
- Ensure the correct processes and procedures are followed in a regulated environment

**Preferred skills**
- We need someone who is friendly and approachable with customers from all backgrounds
- An excellent team player, who is keen to progress within an organization
- Knowledge and experience with Microsoft Office
- Confident and effective communicator
- Knowledge of ERP
- Ability to work effectively under pressure
- Energetic and enthusiastic attitude towards the customers and business
- Maintain positivity throughout the workplace and have resilience within a challenge
- Adaptive towards new skills and techniques

**Salary**: Up to ₹25,000.00 per month

**Speak with the employer**

+91-XXXXXXXXXX

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**Salary**: Up to ₹25,000.00 per month

Schedule:

- UK shift

Supplemental Pay:

- Overtime pay

Ability to commute/relocate:

- Kazhakoottam, Thiruvananthapuram - 695583, Kerala: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)

**Speak with the employer**

+91-XXXXXXXXXX