Ticketing Executive

2 weeks ago

Chandigarh, India Skydive Travels Full time

Act as a resource and support for agents with ticketing and fares questions, including branch offices as determined
- Assist with testing new ticketing automation as needed
- Assist agents with shopping for lower airfares, particularly international
- Manually store fares that error out through the automation process, as necessary
- Be aware of all debit memos received and initiate processes to minimize them (receive the wrong commission, have airlines send a debt memo and charge fee)
- Monitor applicable queues and take action depending on reason, refunds, or voids
- Quality control all international tickets issued overnight for correct commissions, lowest fare, and applicable discounts
- Update applicable resource material (commissions)
- Process voids and refunds for on-sites

**Job Types**: Full-time, Permanent

**Salary**: ₹15,000.00 - ₹30,020.31 per month

**Benefits**:

- Paid sick time
- Paid time off
- Work from home

Schedule:

- Night shift
- Rotational shift

Supplemental pay types:

- Overtime pay
- Performance bonus
- Quarterly bonus
- Yearly bonus

Application Question(s):

- Knowledge of GDS Like Amadeus/Galelio/Sabre

**Experience**:

- total work: 2 years (preferred)

Ability to Commute:

- Chandigarh, Chandigarh (required)

Ability to Relocate:

- Chandigarh, Chandigarh: Relocate before starting work (required)

**Speak with the employer**
+91 9582893209

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