Growth & Client Success Associate - Female Only

4 days ago

Kukatpally Hyderabad Telangana, India MakeRoot Full time

**About Us**

At **MakeRoot**, we’re reimagining how education is managed and delivered. Through our all-in-one platform, we help schools and institutions streamline administration, communication, and content delivery — making learning more impactful and operations smarter.

We’re not just building software — we’re enabling the future of education.

**Why This Role?**

Are you passionate about education, technology, and communication? Do you enjoy connecting with people and guiding them toward meaningful solutions?

As a **Growth & Client Success Associate**, you’ll play a crucial role in building relationships with schools, showcasing our powerful platform, and guiding them from interest to onboarding. You’ll be the voice that inspires educators to choose smarter solutions and make real impact.

**Key Responsibilities**:
**Lead Engagement & Outreach**
- Research and reach out to schools and education institutes online.
- Qualify leads by understanding their current systems and challenges.

**Product Demos & Consultations**
- Schedule and deliver online demos to explain product features and benefits.
- Provide tailored solutions based on each client’s academic and administrative needs.
- Communicate clearly and confidently in both Hindi and English.

**Conversion & Client Onboarding**
- Prepare and share proposals; handle negotiations and deal closures.
- Coordinate with the technical team to ensure a smooth onboarding experience.
- Provide initial support and build long-term relationships with clients.

**Collaboration & Reporting**
- Collaborate with marketing for lead generation and feedback sharing.
- Maintain accurate data of leads, follow-ups, and outcomes in the CRM.
- Report regularly on leads, progress, and client feedback.

**Requirements**:

- Bachelor's degree in Business, Marketing, Education, or related field.
- 1+ years of experience in inside sales, client interaction, or EdTech/SaaS (preferred).
- **Strong spoken communication skills in both Hindi and English (mandatory).**:

- Confident in conducting virtual demos using Zoom, Google Meet, or similar tools.
- Self-driven, organized, target-oriented, and people-focused.
- Basic computer and CRM skills for managing sales activities.

**Eligibility**
- Comfortable making outbound calls and handling performance targets.

Pay: ₹15,000.00 - ₹30,000.00 per month

Compensation Package:

- Commission pay
- Performance bonus
- Quarterly bonus
- Yearly bonus

Schedule:

- Day shift

Ability to commute/relocate:

- Kukatpally, Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Are you located in Hyderabad?

**Education**:

- Bachelor's (required)

**Experience**:

- B2B Marketing: 2 years (required)

**Language**:

- English (required)
- Hindi (required)

Shift availability:

- Day Shift (preferred)

Work Location: In person

Application Deadline: 20/08/2025
Expected Start Date: 24/07/2025

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