Front Desk Receptionist

1 day ago

Bengaluru Karnataka, India NAARI Full time

**Role: Front Desk Receptionist Location: Whitefield Responsibilities: Customer Entry: -Greet and welcome customers as they enter the store, providing a warm, friendly reception. -Engage with customers to understand their specific needs and purpose for visiting the store, such as browsing interior design products or discussing project ideas. -Collect relevant customer information, including name and contact details, to facilitate smooth follow-ups and record-keeping. -Check the availability of sales associates who specialise in the customer’s area of interest and coordinate to allocate the right associate. -Ensure a seamless transition to the designated sales associate, making sure customers receive prompt and personalised assistance. Customer Shopping: -Guide the office staff to check with the customers if they would like to have any refreshments or support. -Keep an eye on the unattended customers and figure out ways to keep them engaged -Address any non-business related support (ordering food/cool-drinks, parking assistance etc) Customer Exit: -Confirm if the customer has placed an order, intends to place one in the future, or if there were any issues or dislikes about the visit. -Request feedback on their store experience to identify any areas for improvement. -Encourage satisfied customers to leave a Google review to enhance the store’s online reputation, helping attract more clients. Requirements: -Strong interpersonal and communication skills, with an ability to make customers feel welcome and valued. -Attention to detail for accurately documenting customer information. -Professional, polished demeanour suitable for an interior design store. -Organisational skills to handle multiple customer interactions smoothly**

Pay: ₹9,196.45 - ₹26,402.66 per month

**Benefits**:

- Health insurance
- Provident Fund

Work Location: In person

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